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FX Application Support Lead Jobs

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FX Application Support Lead
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Lead FX Application Support in Pune, leveraging 10+ years of hands-on production support within Capital Markets. This role requires deep technical expertise in databases, monitoring tools, and financial domain systems. You will provide critical support, guide a team, and act as a trusted partner ...
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India , Pune
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Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Pursuing a career as an FX Application Support Lead places you at the critical intersection of technology and global finance. These high-stakes jobs are essential for the seamless operation of the electronic systems that power the multi-trillion-dollar foreign exchange market. Professionals in this role are the custodians of production environments, ensuring that trading platforms, pricing engines, and risk management applications are stable, resilient, and performant around the clock. For those with a blend of deep technical expertise, problem-solving prowess, and leadership skills, FX Application Support Lead jobs offer a challenging and rewarding career path. The core mission of an FX Application Support Lead is to guarantee the stability and availability of mission-critical trading applications. This involves a broad range of responsibilities that blend proactive maintenance with reactive problem-solving. A typical day includes monitoring system health, performing start-of-day checks, and managing regional handovers in a follow-the-sun support model. When incidents occur, these leads are on the front line, performing rapid triage, conducting in-depth root cause analysis, and coordinating with development teams to implement fixes. They manage the controlled resolution of problems, often prioritizing and escalating issues based on their risk and impact to the business. A significant part of the role also involves driving long-term stability initiatives, championing automation, and contributing to strategic plans to reduce technical debt and improve system reliability. Beyond pure technical support, these professionals act as a vital bridge between business stakeholders and technology teams. They translate complex technical issues into clear business impacts for senior traders and sales personnel, and conversely, convey business requirements and strategic objectives to developers. This requires a deep understanding of both the FX products (such as spots, forwards, swaps, and options) and the underlying technology stack. Leadership is a fundamental aspect of the job; FX Application Support Leads typically mentor and coach junior analysts, manage team workloads, and are responsible for people development, including performance evaluations. The typical skill set for these jobs is multifaceted. Technically, proficiency is required in areas like SQL for database querying, Linux/Unix for server navigation, and scripting languages like Python or Shell for automation. Experience with monitoring tools such as Splunk, scheduling tools like Autosys, and IT service management platforms is common. From a business perspective, extensive experience in capital markets, specifically within Foreign Exchange, is a fundamental requirement. Crucially, soft skills are paramount: exceptional communication and interpersonal skills are needed to engage with senior stakeholders, alongside strong analytical, strategic thinking, and problem-solving abilities. Most positions require a bachelor's degree in a related field and several years of progressive experience in a financial markets application support environment, often culminating in a leadership capacity. For those seeking a dynamic role that combines technical depth with business acumen and leadership, FX Application Support Lead jobs represent a premier opportunity in the world of fintech.

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