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Fraud Ops Analyst Malaysia Jobs

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Fraud Ops Analyst
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Malaysia , Kuala Lumpur
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https://www.citi.com/ Logo
Citi
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Until further notice
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Fraud Ops Analyst - Mandarin Speaker
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Malaysia , Kuala Lumpur
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Not provided
https://www.citi.com/ Logo
Citi
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Until further notice
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Fraud SAR Ops Analyst
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Malaysia , Kuala Lumpur
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Not provided
https://www.citi.com/ Logo
Citi
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Until further notice
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Explore a dynamic and critical career path with Fraud Ops Analyst jobs, a profession dedicated to safeguarding financial assets and maintaining the integrity of digital commerce. As a Fraud Operations Analyst, you serve as a frontline defender for organizations, working within a Fraud Operations team to detect, investigate, and prevent fraudulent activities. This role is pivotal in minimizing financial losses and protecting both the company and its customers from the ever-evolving threats of fraud. It is a career that blends analytical rigor with strategic thinking, offering a challenging and rewarding environment for detail-oriented professionals. Professionals in these roles are typically responsible for a core set of duties centered on vigilance and analysis. A primary function involves the continuous monitoring of transactions and customer accounts for suspicious patterns or anomalies that deviate from established norms. This requires analyzing fraud trends and leveraging various tools and systems to conduct investigative research. Fraud Ops Analysts are tasked with making critical, time-sensitive judgments on potentially fraudulent activity, often using a risk/reward balance methodology to decide the next course of action, such as blocking a transaction, freezing an account, or escalating the case. They also contribute to fraud management policies and procedures by documenting their findings and providing feedback that aids in process improvement. Furthermore, a key responsibility is to ensure all actions comply with industry regulations and internal control standards, appropriately assessing risk in every business decision. The typical career path for Fraud Ops Analyst jobs often begins at an entry-level, where individuals gain foundational experience in fraud detection and loss control. With experience, one can progress to intermediate or senior-level positions, taking on more complex investigations, mentoring new team members, and contributing more significantly to strategic fraud prevention initiatives. This progression highlights the opportunities for growth and development within this field. To succeed in this profession, a specific skill set is required. Strong analytical skills are paramount, as the role involves sifting through large volumes of data to identify inconsistencies and subtle fraud patterns. Excellent written and verbal communication skills are essential for clearly documenting cases and effectively communicating findings to managers and other teams. A foundational understanding of the financial services industry and its regulatory landscape is highly beneficial. Proficiency with standard office software is expected, and familiarity with specialized fraud detection platforms is a significant advantage. Beyond technical skills, ideal candidates possess sharp critical thinking, superb problem-solving abilities, a keen eye for detail, and a service-oriented attitude. A bachelor's degree in a related field such as finance, criminal justice, or business is a common requirement, though equivalent experience is often considered. If you are seeking a career that combines data analysis with real-world impact, exploring Fraud Ops Analyst jobs could be your next strategic move.

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