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F&B Services Expert Malaysia, Petaling Jaya Jobs

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F&B Service Expert
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Join our luxury team in Petaling Jaya as an F&B Service Expert. You will create memorable guest experiences by serving food and drinks, setting tables, and ensuring impeccable standards. This active role offers training, development, and a focus on well-being within a diverse community. No prior ...
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Malaysia , Petaling Jaya
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Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Explore a world of opportunity in the dynamic hospitality industry with F&B Services Expert jobs. This pivotal role, often found in hotels, resorts, upscale restaurants, and event venues, sits at the very heart of the guest experience. An F&B Services Expert is far more than a traditional server; they are a curator of memorable moments, ensuring that every interaction surrounding food and beverage is seamless, personalized, and exceptional. Their work transcends simply delivering a meal—it involves building rapport, anticipating needs, and creating an atmosphere where guests feel genuinely cared for, turning a simple transaction into a lasting memory. The day-to-day responsibilities of an F&B Services Expert are diverse and crucial to operational success. Typically, their duties begin with meticulous preparation, including setting tables to high standards and ensuring all work areas and supplies are clean and fully stocked. A core part of the role involves direct guest interaction: warmly welcoming patrons, guiding them through the menu with expert knowledge, taking accurate orders, and serving food and beverages with precision and flair. They act as a vital communication link between the dining area and the kitchen, relaying orders and special requests clearly and efficiently. Furthermore, these experts handle financial transactions, process payments, and ensure the billing experience is as smooth as the service itself. Post-service, they are responsible for resetting tables and maintaining the cleanliness and organization of their station, upholding stringent hygiene and safety protocols at all times. To excel in these sought-after jobs, individuals must possess a specific blend of soft skills and physical capabilities. Exceptional interpersonal and communication skills are non-negotiable, as is a genuine passion for customer service. A keen eye for detail, the ability to multitask effectively in a fast-paced environment, and a calm, professional demeanor under pressure are all hallmarks of a successful expert. Problem-solving skills and a proactive attitude are highly valued for handling any unforeseen guest situations gracefully. From a physical standpoint, the role requires the ability to remain on one's feet for extended periods, and to safely move, lift, carry, and place objects, such as trays of food and drink, often weighing up to 25 pounds independently. While formal qualifications can vary, a high school diploma or equivalent is commonly expected, and many employers provide comprehensive on-the-job training, making these roles an excellent entry point for those with a strong work ethic and a customer-centric mindset. If you are a person who thrives on direct interaction and takes pride in delivering outstanding service, a career as an F&B Services Expert offers a rewarding and foundational path within the vibrant world of food and beverage. Discover your next career move and explore the various F&B Services Expert jobs available to start your journey today.

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