Explore Expert Systems Engineer (Telecom Manager) jobs and discover a pivotal leadership role at the intersection of advanced telecommunications and enterprise IT infrastructure. Professionals in this career function as the strategic and operational linchpins for an organization's voice and data communication networks. They are responsible for ensuring the reliability, performance, and security of critical WAN, LAN, and cloud connectivity that underpins modern business operations. This is a senior position that blends deep technical expertise with team leadership, vendor management, and financial acumen, making it ideal for those who excel in high-stakes, complex technological environments. Typically, an Expert Systems Engineer (Telecom Manager) oversees the entire lifecycle of telecommunications services. Common responsibilities include designing and optimizing global network architectures encompassing MPLS, SD-WAN, VPN, and direct cloud connections like Azure ExpressRoute. They manage relationships with multiple Internet Service Providers (ISPs) and telecom vendors, handling everything from procurement and contract negotiation to installation coordination and escalation management to resolve major incidents. A core aspect of the role is leading a team of network and telecom engineers, providing mentorship, managing shift rotations for 24/7 coverage, and ensuring efficient task allocation. They are also tasked with monitoring network performance, conducting root cause analysis for outages, implementing quality of service (QoS) policies, and ensuring all configurations comply with security standards and audit requirements. From a project perspective, these managers often spearhead initiatives such as network migrations, technology refresh projects, and the integration of new cloud network environments. They work closely with security, architecture, and cloud teams to deliver cohesive solutions. Furthermore, they play a crucial financial role by reviewing telecom invoices, optimizing costs, and ensuring billing accuracy, all while tracking key performance metrics like SLA adherence and network uptime for leadership reporting. The typical skill set required for Expert Systems Engineer (Telecom Manager) jobs is comprehensive. Candidates generally need a bachelor’s degree in engineering, computer science, or a related field, coupled with extensive hands-on experience (often 8-10+ years) in network/telecom operations, including several years in a leadership capacity. Deep technical knowledge of routing protocols (especially BGP), Cisco networking, firewalls, VPN technologies, and modern cloud networking is essential. Familiarity with monitoring tools like SolarWinds or LogicMonitor is valuable. Beyond technical prowess, exceptional skills in communication, vendor negotiation, team leadership, and strategic planning are fundamental for success. If you are a results-driven leader passionate about maintaining the backbone of enterprise connectivity, exploring Expert Systems Engineer (Telecom Manager) jobs could be the next step in your career.
