Discover and apply for ERP Operation Manager jobs, a critical leadership role at the intersection of business process and technology. An ERP Operation Manager is responsible for the overall health, performance, and strategic direction of an organization's Enterprise Resource Planning (ERP) system, which serves as the digital backbone for core functions like finance, supply chain, manufacturing, and human resources. This profession involves ensuring that this complex system runs reliably, evolves with business needs, and delivers maximum value to users across the enterprise. Professionals in these jobs typically oversee a team of analysts, developers, and support specialists. Their core mission is to guarantee operational excellence. This entails managing the daily support framework, including incident, problem, and change management processes to resolve user issues swiftly and minimize system downtime. They are the custodians of system integrity, ensuring seamless integration between the ERP and other critical internal and external software platforms. Beyond daily firefighting, a significant part of the role is strategic. ERP Operation Managers lead continuous improvement and enhancement initiatives, working closely with business stakeholders to translate evolving requirements into effective system configurations and new functionalities. They often oversee portions of the software development lifecycle (SDLC) for the ERP, from planning and design to testing and deployment. Common responsibilities for those in ERP Operation Manager jobs include developing and monitoring key performance indicators (KPIs) for the support team, managing vendor relationships, allocating resources for projects and support, and ensuring adherence to IT governance and security policies. They act as the primary liaison between the technical team and business leadership, communicating system roadmaps, project statuses, and the value delivered by ERP investments. Typical skills and requirements for this career path include a bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field. Candidates generally possess 8+ years of progressive experience with major ERP platforms like SAP, Oracle, or Microsoft Dynamics, including several years in a leadership or management capacity. Hands-on experience with a major implementation, upgrade, or migration (e.g., to S/4HANA or a cloud ERP) is highly valued. Essential skills extend beyond technical ERP module knowledge (such as SD, MM, FI, or PP) to encompass strong project management, a solid understanding of integrated business processes, and exceptional abilities in leadership, communication, and stakeholder management. For those seeking a role that blends technical depth with strategic business impact, exploring ERP Operation Manager jobs offers a rewarding career path.
