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Customs Manager Japan Jobs

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Senior Customer Success Manager
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Japan , Tokyo
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OutSystems
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Customer Success Manager
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Join the Financial Times in Tokyo as a Customer Success Manager. Drive engagement and demonstrate value for B2B corporate subscriptions. Leverage your relationship-building skills in a fast-paced digital environment. Enjoy benefits like generous leave, medical cover, and a subsidised gym membership.
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Japan , Tokyo
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Financial Times
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Customer Success Manager
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Drive customer success for a leading B2B EdTech platform in Tokyo. Leverage your 2+ years of B2B CSM experience and bilingual skills (English/Japanese) to onboard clients, analyze data, and ensure learner achievement. Join a global, collaborative team to build the CS program and make a major impact.
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Japan , Tokyo
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Speak
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Customer Success Manager
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Japan , Tokyo
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KnowBe4
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Customer Success Manager
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Japan , Tokyo
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Firework
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Senior Customer Success Manager
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Join Braze in Tokyo as a Senior Customer Success Manager. You will partner with innovative brands in Japan, driving adoption, retention, and advocacy for the Braze platform. The role requires 2-5 years of relevant SaaS experience, fluency in Japanese, and expertise in marketing technology. We off...
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Japan , Tokyo
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Braze
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Service and customer support manager
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Lead the Japan Service Center for a dynamic power tools company in Tokyo. We seek a manager with 5+ years in after-sales support and team leadership, fluent in Japanese and English. You will drive service excellence, manage operations, and analyze KPIs. Benefits include full insurance and a compa...
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Japan , Tokyo
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9000000.00 - 11000000.00 JPY / Year
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Randstad
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IT Service & Customer Success Manager
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Seeking an IT Service & Customer Success Manager in Tokyo. Lead framework enhancements and incident management processes within a diverse, international engineering team. Requires 5+ years of IT Service Management, ITIL expertise, and fluency in Japanese and English. Enjoy benefits including a 25...
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Japan , Tokyo
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7500000.00 - 12000000.00 JPY / Year
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Randstad
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Senior Customer Advocacy and References Manager
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Lead customer advocacy and reference programs for HPE in Tokyo. Utilize your 10+ years in marketing and fluent English/Japanese skills to develop strategies and manage a global pipeline of client success stories. This role supports Sales and Marketing with compelling customer proof points, offeri...
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Japan , Tokyo
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Hewlett Packard Enterprise
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Customer Success Manager
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Join AppTweak as a Customer Success Manager in Tokyo. You will build strong relationships with Enterprise clients, using your Japanese fluency and SaaS experience to drive success and reduce churn. This hybrid role offers impactful work in app marketing, a unique culture, and attractive benefits.
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Japan , Tokyo
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AppTweak
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Customer Success Manager
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Join our team in Tokyo as a Customer Success Manager. You will guide our Japan team and customers on integration, automation, and Go-To-Market strategies. Fluent Japanese and English, plus 5+ years in consulting or product management, are required. Be a trusted advisor, drive adoption, and ensure...
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Japan , Tokyo
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Workato
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Customer Success Manager
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Join Dialpad's Customer Success team in Tokyo as a key driver of client retention and satisfaction. Utilize your 2-5 years of experience and fluency in Japanese & English to solve complex problems for SaaS customers. Enjoy a dynamic startup culture, competitive benefits, and a certified Great Pla...
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Japan , Tokyo
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Dialpad
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Customer Success Manager
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Join Global-e as a Customer Success Manager in Tokyo. You will build lasting relationships with key B2B eCommerce clients, acting as their strategic advisor. Leverage your analytical skills to deliver performance insights and ensure client success. Requires 1+ years in CSM, eCommerce experience, ...
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Japan , Tokyo
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Global-e
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Customer Success Manager
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Join our team in Tokyo as a Customer Success Manager. You will manage a portfolio of SaaS accounts, ensuring renewals and growth through proactive engagement. The role requires 3+ years of experience, strong project management skills, and native Japanese proficiency. You'll provide strategic guid...
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Japan , Tokyo
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Dotdigital
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Customer Insights Manager
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Join a leading pharmaceutical firm in Tokyo as a Customer Insights Manager. Leverage your expertise in quantitative and qualitative market research to drive strategic decisions and profitability. This role requires industry knowledge, strong analytical skills, and fluency in English and Japanese....
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Japan , Tokyo
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10000000.00 - 13000000.00 JPY / Year
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Randstad
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Explore a rewarding career path with Customs Manager jobs, a critical senior role at the intersection of international trade, regulatory compliance, and supply chain efficiency. Professionals in this field are responsible for ensuring that an organization's imports and exports adhere to complex and ever-changing national and international customs laws and regulations. They act as the company's primary authority on customs matters, mitigating financial and legal risks while optimizing the flow of goods across borders. This strategic position is vital for businesses engaged in global trade, impacting cost savings, compliance posture, and overall operational smoothness. The typical responsibilities of a Customs Manager are comprehensive and multifaceted. Core duties generally include developing, implementing, and overseeing the company's customs compliance program and policies. They classify goods using harmonized tariff schedules, determine correct customs valuations, and ensure proper country-of-origin marking and documentation. Managing audits and inquiries from customs authorities is a key function, as is staying abreast of legislative changes in trade agreements, sanctions, and duty programs like free trade agreements. They lead a team of specialists, brokers, and coordinators, ensuring all declarations are accurate and submitted timely. Furthermore, Customs Managers strategize to leverage duty drawback, preferential tariffs, and bonded warehouse programs to minimize costs and improve competitiveness. To excel in Customs Manager jobs, a specific blend of education, skills, and experience is required. Typically, employers seek candidates with a bachelor's degree in international business, supply chain management, logistics, or a related field. Several years of progressive experience in customs brokerage, international trade compliance, or a related area are essential, often with prior supervisory responsibility. Profound knowledge of customs regulations (e.g., national customs codes, WCO guidelines, INCOTERMS) is non-negotiable. Key skills include exceptional analytical abilities for interpreting complex regulations, meticulous attention to detail for documentation accuracy, and strong problem-solving skills to resolve clearance delays or compliance issues. Excellent communication and leadership skills are crucial for training staff, interfacing with government officials, and advising internal stakeholders like procurement and logistics teams. Professional certifications, such as a Certified Customs Specialist (CCS) or similar, are highly valued and often preferred. Pursuing Customs Manager jobs means stepping into a role of significant responsibility where expertise directly protects the company from penalties and delays while creating tangible value. It is a career for detail-oriented strategists who enjoy the dynamic nature of global trade law and are driven by ensuring operational integrity in a complex regulatory landscape. If you possess a deep understanding of cross-border procedures and a passion for compliance and efficiency, a leadership position in customs management offers a challenging and impactful professional journey. Discover opportunities to lead and innovate in this essential field by exploring available Customs Manager roles today.

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