Customer Success Team Lead Jobs

Lead a high-impact Customer Success team in Hull, UK, owning the critical first-year journey for B2B SaaS healthcare clients. You will design scalable onboarding programmes, drive product adoption, and manage global renewal cohorts to boost retention and NPS. Requires 5+ years in CS or onboarding...

Lead a high-impact Customer Success Analytics team in Rīga, Latvia. This role blends people leadership with technical depth, requiring 3+ years as a Data Analyst and 2+ years managing technical teams. You will define KPI frameworks, build robust data pipelines in Tableau and SQL, and deliver exec...

Lead our new Customer Success team in Munich, shaping its strategy and culture from the ground up. You will hire, coach, and inspire a team of CSMs, driving customer value and revenue growth for our B2B FinTech. Requires proven leadership experience, SMB SaaS expertise, and fluency in German & En...

Lead our Customer Success team in the United States, driving customer adoption and value realization. You will mentor CSMs, manage escalations, and champion white-glove service. We seek a proven leader with deep CSM expertise and a passion for coaching and team development.

Lead and scale a high-performing Customer Success team in London, driving partner growth and retention for Treatwell. You'll hire, coach, and develop talent while using data to refine strategy and reduce churn. Enjoy a hybrid model, 28 days holiday, mental health support, and a benefits platform.