Customer Success Manager - Mid Market Jobs

Lead and develop a Mid-Market Customer Success team in Austin, driving adoption, retention, and expansion for B2B SaaS clients. Utilize your 3-5+ years of CS experience and 2+ years in people management to build scalable engagement models. Enjoy comprehensive benefits including health plans, 401k...

Lead and develop a high-performing Mid-Market Customer Success team in this player-coach role. Drive renewals, retention, and expansion while scaling the Tech Touch segment. Requires 5+ years B2B SaaS CS experience, leadership skills, and Gainsight/CRM proficiency. Ideal for a proactive leader pa...

Join Fullpath as a Mid-Market Customer Success Manager for the automotive SaaS sector. Leverage your 2+ years of B2B experience and digital platform expertise to drive client ROI and reduce churn. Analyze data to optimize customer success in a remote US role, supported by comprehensive benefits a...

Drive AI adoption and growth as a Mid-Market Customer Success Manager at Notion in San Francisco. Leverage 5+ years of experience to own the customer journey, from onboarding to renewal, ensuring value delivery. Build foundational processes, lead AI workshops, and partner cross-functionally to so...

Join Common Room as a Customer Success Manager for Mid-Market clients. Partner with leading SaaS companies like Figma and Notion to drive adoption, retention, and growth. Leverage your 5+ years of SaaS experience in a strategic, high-touch role with competitive pay and full benefits. Shape the cu...

Join a pioneering startup in London as a Mid-Market Customer Success Manager. You will manage a portfolio of key accounts, driving renewals, expansion, and strategic outcomes. The role requires 3+ years in customer-facing, operational environments with grit and a growth mindset. Build strong exec...

Join our team in New York City as a Mid-Market Customer Success Manager. You will manage a portfolio of customers, driving renewals, mitigating churn, and unlocking growth opportunities. We seek a strategic, hands-on professional with 3+ years of customer-facing experience in startups. This role ...

Join a pioneering San Francisco startup as a Mid-Market Customer Success Manager. You'll build executive relationships, drive renewals, and unlock expansion for a growing customer portfolio. We seek a strategic, hands-on professional with 3+ years in customer-facing, operational roles. Enjoy stoc...

Join Harvey's mission to transform legal services with AI as a Customer Success & Renewals Manager. You'll manage a portfolio of 90+ mid-market clients across EMEA from London, ensuring adoption and driving renewals. We seek a strategic professional with SaaS or legal firm experience, skilled in ...

Join Highspot as a Mid-Market Customer Success Manager in Canada. Drive customer satisfaction, retention, and expansion by building strong relationships and ensuring maximum platform value. This role requires 3-5 years of customer success or account management experience. Enjoy comprehensive bene...