Customer Service Investigator Jobs

Join NTT as a Customer Service Investigator in Gurgaon, India. Manage escalations, create SLAs, and resolve customer issues through cross-department collaboration. Ideal for candidates with 6+ months program experience and a credit card customer service background. Enjoy a role requiring strong c...

Seeking a Customer Service Investigator in Gurgaon to manage escalations in the credit card industry. You will resolve complex customer issues, manage offline queues, and collaborate across departments. The role requires 6+ months of program experience, analytical skills, and a proactive, solutio...

Join our team in Gurgaon as a Customer Service Investigator. You will manage escalated cases, ensuring timely resolution within SLAs by liaising across departments. The role requires credit card industry experience, excellent problem-solving skills, and the ability to provide tailored, proactive ...

Join our team in Gurgaon as a Customer Service Investigator. You will manage escalations and ensure customer satisfaction for our credit card program. The role requires strong analytical skills, experience with escalated calls, and proactive problem-solving. This is a full-time position focused o...

Seeking a Customer Service Investigator in Gurgaon to manage complex escalations and ensure SLA adherence. You will act as a key liaison, using your program expertise to resolve customer issues creatively and efficiently. The role requires strong communication skills, proactive problem-solving, a...

Seeking a Customer Service Investigator in Gurgaon to manage critical escalations in the credit card industry. This full-time role requires strong analytical skills, proactive problem-solving, and expertise in handling escalated cases. You will act as a customer advocate, ensuring effective resol...