Customer Experience Program Manager Jobs

Microsoft Advertising seeks a Customer Experience Program Manager in Mountain View, CA to drive business planning and market share growth. You will lead cross-functional teams, develop strategic plans, and leverage data insights to transform digital advertising solutions. Ideal candidates possess...

Microsoft 365 seeks a Principal Customer Experience Program Manager to lead customer engagement and drive competitive wins. You will translate deep customer insights into product improvements, operating at the intersection of engineering, sales, and partners. This role requires 6+ years in techni...

Senior Customer Experience Program Manager – Hyderabad. Drive Microsoft’s Mission Critical Services for Windows, orchestrating premium commercial customer engagements. Leverage AI and data to lead incident management, service delivery, and feedback loops with engineering teams. Requires 4+ years ...

Seeking a Customer Experience Program Manager to join the Office of the CTO in Singapore. This hands-on, customer-facing role requires deep expertise in AI/ML and Python for end-to-end solution design. You will architect and deploy Agentic AI solutions using Azure OpenAI and frameworks like LangC...

Principal Customer Experience Program Manager role in Redmond, WA. Drive Azure support volume intelligence by forecasting demand, analyzing operational data, and translating insights into financial impact. Requires a Bachelor's degree and 6+ years in cloud/technical support. Own end-to-end foreca...

Lead support readiness and customer experience strategy for Microsoft's global Sovereign Cloud portfolio. Drive end-to-end supportability, ensuring scalable, compliant, and exceptional customer outcomes from launch. This strategic role requires cross-organizational leadership, data-driven insight...

Shape the future of AI on Windows as a Senior Customer Experience Program Manager. Drive strategy and adoption of AI-powered development with top ISVs and enterprise customers. Leverage your technical program management and customer engagement expertise to empower developers and ensure enterprise...

Lead the design and adoption of world-class support delivery processes for Azure customers as a Senior Program Manager. Drive operational excellence and efficiency using AI and best practices within a global team. This Redmond-based role requires cloud expertise, program management experience, an...

Join Microsoft Teams as a Senior Customer Experience Program Manager in Redmond. Drive product adoption and success by managing Customer Advisory Boards for Frontline and SMB segments. Translate customer insights into actionable strategies, influencing product design and GTM. Requires 4+ years in...

Lead the transformation of Windows support for premium Commercial customers as a Senior Customer Experience Program Manager in Atlanta. You will orchestrate service delivery, manage critical incidents, and champion customer feedback to shape product innovation. This role requires 5+ years in prog...

Lead the transformation of Windows Commercial customer support as a Principal Program Manager. Drive product adoption and innovation through AI-powered strategies and deep customer engagement. Based in Redmond, you will shape the Mission Critical Services program and manage end-to-end customer li...

Lead customer experience and supportability strategy for Microsoft Azure in Redmond. Utilize your 6+ years in technical program management and coding skills to drive AI-powered automation and operational excellence. Shape the roadmap for a more reliable cloud in an inclusive, growth-mindset culture.