Customer Experience Engineer Jobs (Hybrid work)

Join Microsoft’s M365 ACE Team as a Customer Experience Engineer II in Atlanta. Leverage your cloud and technical support expertise to redefine customer support for M365, Teams, and Copilot. Act as a Subject Matter Expert, troubleshoot complex issues, and drive customer happiness in a 24x7 global...

Senior Customer Experience Engineer sought by Microsoft in Dublin, Ireland. This role combines deep technical support with customer obsession, leading critical incident management for strategic M365 clients. You will handle complex escalations, act as a customer advocate, and drive product improv...

Join Microsoft’s M365 ACE team as a Customer Experience Engineer II in Redmond, WA. Drive cloud and AI adoption by resolving complex technical issues for strategic customers across SharePoint, Teams, and Copilot. Leverage your 2+ years of cloud support experience and engineering background to opt...