Customer Experience Engineer Jobs

Join Heat Geek as a Senior Technical Support Engineer in London, resolving complex heating escalations and driving low-carbon heating adoption. Requires deep heating systems expertise, fault-finding skills, and strong customer focus.

Join Microsoft’s M365 ACE Team as a Customer Experience Engineer II in Atlanta. Leverage your cloud and technical support expertise to redefine customer support for M365, Teams, and Copilot. Act as a Subject Matter Expert, troubleshoot complex issues, and drive customer happiness in a 24x7 global...

Join Microsoft’s ACES Strategic team in Sydney as a Senior Azure Cloud Customer Experience Engineer. Leverage your Japanese language skills and 4+ years of cloud/IT experience to drive incident management and problem resolution for strategic Azure customers. Empathy, technical troubleshooting, an...

Senior Customer Experience Engineer sought by Microsoft in Dublin, Ireland. This role combines deep technical support with customer obsession, leading critical incident management for strategic M365 clients. You will handle complex escalations, act as a customer advocate, and drive product improv...

Join Microsoft’s M365 ACE team as a Customer Experience Engineer II in Redmond, WA. Drive cloud and AI adoption by resolving complex technical issues for strategic customers across SharePoint, Teams, and Copilot. Leverage your 2+ years of cloud support experience and engineering background to opt...

Join Microsoft Security as a Senior Customer Experience Engineer in Redmond, WA. You’ll provide strategic technical leadership for mission-critical customers, managing escalations and leading incident response as an Incident Commander. Requires 7+ years in customer-facing security roles with expe...

Principal Customer Experience Engineer – Drive security transformation at Microsoft. Leverage 10+ years of technical pre-sales or solution architecture expertise to serve as a strategic advisor for top-tier customers across the US. Collaborate with C-suite executives, field sellers, and engineeri...