Customer Care Leader Jobs

Lead a dynamic Customer Care team in Madrid as EasyPark’s Iberia Team Leader. You’ll drive KPIs like satisfaction and efficiency while managing multi-site support across phone, email, and chat. Requires 2+ years of leadership, contact center experience, and fluency in Spanish and English. Enjoy a...

Lead a high-performing team of up to 15 colleagues as a Customer Care Leader in Glasgow or Birmingham. You will drive service excellence for high-value Business Banking clients, managing phone and email support while hitting SLAs. We seek proven people leadership and telephony experience, with CR...

Lead a Customer Care team in Northampton, focusing on Onboarding or Due Diligence. Drive performance through data analysis, KPI management, and developing your team's skills. This role offers a people-friendly workplace, wellbeing initiatives, and significant career growth opportunities within Ba...

Lead and motivate a team supporting high-value Business Banking clients in Knutsford. Drive performance against SLAs, fostering a culture of excellence in phone and email service. This hybrid role offers great benefits, including an onsite gym and collaborative workspaces. Proven leadership and t...