Credit and Collections Senior Manager Jobs

Explore a rewarding career path by discovering available Credit and Collections Senior Manager jobs. This senior leadership role is a critical component within any organization's finance department, sitting at the intersection of revenue, risk management, and customer relations. Professionals in this position are primarily responsible for safeguarding the company's financial health by managing the entire order-to-cash cycle related to credit extension and debt recovery. They develop and enforce the strategic framework that ensures cash flow is optimized while minimizing bad debt exposure. A Credit and Collections Senior Manager typically oversees a team of analysts and specialists, guiding the department's daily operations and long-term strategic direction. Common responsibilities are multifaceted and include developing and implementing corporate credit policies to assess customer creditworthiness. They are also tasked with designing and executing effective collection strategies to reduce the Days Sales Outstanding (DSO) and improve the collections efficiency index. A significant part of the role involves meticulous analysis of the accounts receivable portfolio, creating detailed forecasts, and reporting on key performance indicators to senior leadership. This includes managing the allowance for doubtful accounts and overseeing the write-off process for uncollectible debts. Furthermore, they handle high-level customer escalations and disputes, maintaining professional relationships while firmly protecting the company's interests. Ensuring strict compliance with internal accounting controls, SOX regulations, and company policies is a non-negotiable aspect of the job. A continuous focus on process improvement, often through automation and technology enhancements, is also a standard expectation. To qualify for Credit and Collections Senior Manager jobs, candidates generally need a bachelor's degree in finance, accounting, or a related field, with many employers preferring an MBA or professional certifications like a CPA. A proven track record of 8-10 years of progressive experience in credit and collections, including at least 5 years in a managerial capacity, is a typical requirement. Essential skills include superior analytical abilities to interpret complex financial data, exceptional communication and negotiation skills for dealing with stakeholders at all levels, and strong leadership qualities to mentor and develop a team. Proficiency with enterprise resource planning (ERP) systems, such as Oracle or SAP, is highly valued. This is a strategic role for a results-driven individual who can balance financial rigor with nuanced customer management, making it a pivotal and respected position within the finance landscape.