Pursue a leadership role at the intersection of technology and business strategy by exploring Consulting Manager - ServiceNow Practice jobs. This senior-level position is the linchpin of a successful ServiceNow consultancy, responsible for guiding both client engagements and internal team development. Professionals in this role are not just technical experts; they are strategic advisors, people leaders, and business drivers who ensure that ServiceNow implementations deliver transformative value. A Consulting Manager within a ServiceNow Practice typically oversees a portfolio of client projects. Their primary responsibility is to act as the trusted advisor to key clients, delving into their unique business challenges—be it in IT Service Management (ITSM), Customer Service Management (CSM), Human Resources Service Delivery (HRSD), or Security Operations—and architecting strategic ServiceNow solutions that align with their long-term goals. They translate complex business needs into actionable technical roadmaps, ensuring that every project is scoped accurately, priced competitively, and set up for success from the outset. Beyond client-facing duties, a significant part of this role involves team leadership and talent development. Consulting Managers are responsible for mentoring, coaching, and growing a team of ServiceNow consultants, analysts, and developers. They foster a collaborative and high-performing environment, ensuring their team has the skills and resources needed to excel. This includes managing project staffing, conducting performance reviews, and championing continuous learning to keep the practice at the forefront of the ServiceNow platform's evolution. Common responsibilities for this profession include managing project profitability, timelines, and deliverables; mitigating risks and resolving escalations; contributing to business development and pre-sales activities; and shaping the strategic direction of the ServiceNow practice itself. They are the vital link between the technical team, project management, sales, and the client. Typical skills and requirements for these jobs are comprehensive. Candidates generally need a proven background in ServiceNow consulting, with deep platform expertise and often one or more ServiceNow certifications. Exceptional client management and communication skills are non-negotiable, as is demonstrated experience in leading and developing technical teams. A strong business acumen, with the ability to manage P&L and contribute to practice growth, is essential. Success in this role requires a blend of strategic vision, technical depth, and inspirational leadership. If you are ready to leverage your ServiceNow expertise to drive client success and lead a talented team, searching for Consulting Manager - ServiceNow Practice jobs is your next strategic career move.
