Complaints Officer United Kingdom, London Jobs (Hybrid work)

Lendable seeks a Complaints Officer in London/Kent to manage complex FOS cases, ideally in motor finance. Requires FCA/DISP knowledge, strong decision-making, and excellent communication skills.

We are seeking an experienced Complaints Reviews Officer for a busy Local Authority team in East London. This role involves investigating complex complaints, conducting independent reviews, and producing high-quality written responses. You will manage a caseload, liaise with senior stakeholders, ...

We are seeking a proactive Customer Service Caseworker to deliver service recovery and enhance satisfaction within a regulatory environment. Based in West London (W5), you will manage high-volume case triage, stakeholder collaboration, and first-contact resolution. Ideal candidates possess social...