Complaints Officer United Kingdom Jobs

Lendable seeks a Complaints Officer in London/Kent to manage complex FOS cases, ideally in motor finance. Requires FCA/DISP knowledge, strong decision-making, and excellent communication skills.

Seeking a skilled **Complaints Officer** in the **West Midlands** to manage complex enquiries and drive customer-focused resolutions. You will coordinate investigations, analyze feedback data, and monitor contractor KPIs to identify service improvements. Ideal candidates possess strong conflict r...

We are seeking an experienced Complaints Reviews Officer for a busy Local Authority team in East London. This role involves investigating complex complaints, conducting independent reviews, and producing high-quality written responses. You will manage a caseload, liaise with senior stakeholders, ...

We are seeking a proactive Customer Service Caseworker to deliver service recovery and enhance satisfaction within a regulatory environment. Based in West London (W5), you will manage high-volume case triage, stakeholder collaboration, and first-contact resolution. Ideal candidates possess social...