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Community Engagement Consultant Jobs

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Community Engagement Consultant
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Join our Brighton-based helpdesk as a Community Engagement Consultant. You will be the trusted point of contact for residents, handling noise and general enquiries and complaints with professionalism. This office role requires strong communication skills, experience in complaints handling, and th...
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Location
United Kingdom , Brighton
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Salary
30000.00 - 45000.00 GBP / Year
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Office Angels
Expiration Date
Until further notice
Discover a world of opportunity in Community Engagement Consultant jobs, a dynamic profession at the intersection of communication, strategy, and social impact. These professionals act as vital bridges between organizations and the communities they serve, fostering trust, facilitating dialogue, and ensuring that public or stakeholder voices are heard and integrated into decision-making processes. If you are a personable, proactive, and strategic thinker passionate about building strong relationships, a career as a Community Engagement Consultant offers a rewarding path. Professionals in these roles are typically responsible for designing and implementing comprehensive engagement strategies. This involves identifying key stakeholders, from local residents and community groups to public officials and internal teams, and determining the most effective methods to connect with them. A core part of their day-to-day work includes managing communication channels, such as helpdesks, email, social media, and public forums, to disseminate clear, accurate information and gather valuable feedback. They are skilled at handling a wide range of enquiries and complaints with professionalism and empathy, ensuring all interactions are logged, tracked, and resolved collaboratively. Furthermore, they often conduct surveys, organize community events and workshops, and compile detailed reports that translate community insights into actionable recommendations for their clients or organization. To excel in Community Engagement Consultant jobs, individuals must possess a unique blend of soft and hard skills. Exceptional verbal and written communication skills are paramount, as is the ability to listen actively and convey complex information in an accessible manner. They must be highly organized, with a strong attention to detail for managing multiple projects and stakeholder relationships simultaneously. Emotional intelligence and the capacity to remain calm under pressure are crucial, especially when navigating sensitive or contentious issues. Typical requirements for these positions often include a background in fields like public relations, communications, urban planning, social work, or customer service. Experience with specific methodologies for stakeholder mapping and public consultation is highly valued, as is proficiency with Customer Relationship Management (CRM) software like Salesforce. A proven ability to develop strategy, analyze feedback data, and work effectively within both corporate and community settings will make a candidate highly competitive for the best Community Engagement Consultant jobs. This career is ideal for those who are not just looking for a job, but a mission-driven profession dedicated to creating positive, sustainable change through meaningful connection.

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