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Client Solutions Engineer Jobs

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Client Solutions Engineer
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Join our Zurich R&D Lab as a Client Solutions Engineer. Bridge the gap between our innovative composable banking platform and financial institutions. Leverage your expertise in investment management systems, API integration, and cloud technologies to drive client success. Enjoy flexible working, ...
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Location
Switzerland , Zurich
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Salary
Not provided
avaloq.com Logo
Avaloq
Expiration Date
Until further notice
Explore the dynamic and impactful world of Client Solutions Engineer jobs, a critical career path at the intersection of technology, customer success, and business strategy. Professionals in this role act as the essential technical bridge between a company's complex software products and its clients. They are the trusted advisors who ensure customers not only purchase a solution but successfully implement, integrate, and derive maximum value from it. This position is ideal for those who possess a rare blend of deep technical expertise and strong interpersonal skills, thriving in client-facing environments where problem-solving and communication are paramount. Typically, a Client Solutions Engineer engages across the entire customer lifecycle. During the pre-sales phase, they partner with sales teams to conduct technical discovery sessions, deliver compelling product demonstrations tailored to a prospect's specific use cases, and address complex feasibility questions. Their deep product knowledge allows them to architect solutions that align with client needs. Post-sale, their focus shifts to implementation and adoption. They provide hands-on technical support to client engineering teams, troubleshoot integration challenges, and offer best-practice guidance to ensure a smooth deployment. A significant part of the role involves creating comprehensive technical assets such as implementation guides, API documentation, sample code, and reference architectures to accelerate client onboarding and enable self-service. Common responsibilities across Client Solutions Engineer jobs include translating complex technical capabilities into clear, actionable advice for both technical and non-technical audiences; developing and maintaining a repository of solution accelerators and knowledge base articles; and serving as the critical voice of the customer internally. They collaborate closely with Product Management and Engineering teams, relaying client feedback, common pain points, and feature requests to directly influence the product roadmap. Staying abreast of new product releases and technological trends is a constant requirement to provide authoritative guidance. The typical skill set for these roles is multifaceted. A strong technical background in software development, cloud platforms (like AWS, Azure, or GCP), and API integration (REST, event-driven architectures) is fundamental. Equally important are exceptional presentation, communication, and relationship-building skills. Candidates usually have experience in a client-facing technical capacity such as solutions engineering, technical consulting, or sales engineering, often within enterprise SaaS or software environments. Industry-specific knowledge (e.g., in finance, healthcare, or retail) can be crucial depending on the sector. A problem-solving mindset, patience, and a genuine passion for driving customer success are the hallmarks of a successful professional in this field. For those seeking a career that combines technical depth with strategic business impact, Client Solutions Engineer jobs offer a challenging and rewarding pathway.

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