Client Relationship & Billing Coordinator United Kingdom Jobs

Explore a career as a Client Relationship & Billing Coordinator, a pivotal hybrid role that sits at the dynamic intersection of client service and financial operations. This profession is the backbone of client satisfaction and fiscal health for many organizations, making professionals in this field highly valued. If you are a detail-oriented individual with a passion for fostering strong client connections and ensuring operational excellence, exploring Client Relationship & Billing Coordinator jobs could be your ideal career path. At its core, this role is a unique fusion of two critical business functions. On the client relationship side, coordinators act as a primary point of contact, building and nurturing long-term partnerships. This involves managing the entire client lifecycle, from a smooth and efficient onboarding process to providing ongoing support. They are responsible for addressing client inquiries, resolving issues proactively, and ensuring a consistently positive experience that fosters loyalty and retention. Effective communication and a service-oriented mindset are paramount in this aspect of the job. The billing component requires a meticulous and analytical approach. Professionals in these jobs are entrusted with the end-to-end invoicing process. This typically includes verifying time tracking and expense data, generating accurate and detailed invoices, and ensuring they are dispatched to clients in a timely manner. They manage accounts receivable, follow up on payments, and diligently resolve any billing discrepancies or queries. Their precision directly impacts the company's cash flow and financial integrity. Common responsibilities for a Client Relationship & Billing Coordinator generally encompass maintaining and updating client records in a CRM system, preparing regular reports on client status and billing activities, and serving as a crucial liaison between the client-facing teams and internal departments such as finance and legal. They often assist with contract compliance, documentation, and the implementation of process improvements to enhance efficiency across both relationship management and billing cycles. Typical skills and requirements for these jobs include proven experience in both client relationship management and billing or invoice processing. Superior organizational skills, an acute attention to detail, and the ability to manage multiple priorities are essential. Strong verbal and written communication skills are non-negotiable, as is proficiency with standard office software and often specialized billing or CRM platforms. A problem-solving attitude and the capacity to work collaboratively in a team environment are highly sought-after traits. For those who thrive on being the crucial link that ensures clients are happy and finances are in order, Client Relationship & Billing Coordinator jobs offer a challenging and rewarding career.