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Client Onboarding Intermediate Analyst Japan Jobs

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Client Onboard Intermediate Analyst
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Join our team in Tokyo as a Client Onboarding Analyst. This role requires 2-5 years of experience in documentation review and account maintenance, with proficiency in Japanese and English. You will handle client interaction, system setups, and ensure accurate, timely account opening. We seek a pr...
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Japan , Tokyo
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Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Explore a rewarding career path with Client Onboarding Intermediate Analyst jobs, a pivotal role at the heart of financial and professional services. Professionals in this position act as the crucial bridge between a company and its new clients, managing the end-to-end process of integrating clients into the organization's systems and services. This is not an entry-level role; it is a developing professional position designed for individuals with some experience who are ready to handle greater responsibility and complex problem-solving with a significant degree of independence. The core mission of a Client Onboarding Intermediate Analyst is to ensure a seamless, efficient, and compliant initiation for new clients. A typical day involves a diverse set of tasks centered on customer interaction, documentation, and system configuration. Common responsibilities include reviewing and validating complex client documentation, such as account opening forms and legal agreements, for accuracy and completeness. These professionals are also responsible for setting up client accounts and profiles within internal systems, ensuring all data is entered correctly to facilitate smooth future transactions. A significant part of the role involves direct client communication, serving as a primary point of contact to address inquiries, resolve issues, and deliver superior customer service throughout the onboarding lifecycle. Beyond daily processing, they often engage in project management initiatives to improve account services, manage cross-functional relationships with teams like compliance and sales, and analyze complex issues to determine new work procedures. A constant focus is on maintaining a robust control environment, ensuring full compliance with internal policies and industry regulations, and establishing strong risk management practices. To excel in Client Onboarding Intermediate Analyst jobs, candidates typically possess a blend of technical and soft skills. Employers generally seek individuals with 2-5 years of relevant experience in areas like documentation review, account maintenance, or related financial products. Exceptional written and verbal communication skills are non-negotiable, given the high level of client interaction. Strong analytical thinking and a keen attention to detail are essential for accurately analyzing information and making sound judgments. These professionals must be highly motivated, proactive team players who can also work autonomously. They thrive in a structured, high-volume, and time-sensitive environment, demonstrating an ability to prioritize effectively and a willingness to continuously learn about multiple products. Proficiency in standard Microsoft Office applications is a common requirement, and a bachelor's degree or equivalent experience is typically expected. If you are a detail-oriented problem-solver with a client-first mindset and a passion for process excellence, exploring Client Onboarding Intermediate Analyst jobs could be the perfect next step in your career. This role offers the opportunity to develop in-depth specialty knowledge, make a tangible impact on client satisfaction and operational integrity, and grow within a challenging and dynamic field.

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