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CitiService Latin America Corporate Segment Group Manager Jobs

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Explore a world of opportunity with Corporate Segment Group Manager jobs, a senior leadership role pivotal to the success of global financial institutions. Professionals in this career path are strategic architects responsible for the end-to-end service experience for a major corporate client segment. They define and execute the strategic vision for client service functions, driving continuous transformation to enhance customer satisfaction and loyalty. These leaders are the ultimate owners of the client journey, ensuring that service delivery is consistent, efficient, and world-class across a broad geographic footprint. If you are a strategic leader passionate about client advocacy and operational excellence, this profession offers a challenging and rewarding career path at the intersection of service, strategy, and business growth. The common responsibilities for a Corporate Segment Group Manager are extensive and multifaceted. Typically, they involve directing the execution of large-scale, global transformation initiatives aimed at simplifying processes and creating a seamless client experience. They act as a trusted partner and liaison between various internal teams, including Sales, Banking, Product Management, and Technology, to align service strategies with business growth objectives. A core part of the role is building and leveraging a strong network of internal relationships to drive collaboration and ensure the seamless implementation of new products and services. These managers are also responsible for risk management, developing and monitoring effective controls, ensuring compliance, and safeguarding the institution's reputation and assets. Furthermore, talent management is a key duty, encompassing employee recruitment, development, and retention, fostering a collaborative culture that thrives on high ethical standards and superior performance. To excel in these senior leadership jobs, a specific set of skills and experience is required. Employers typically seek candidates with proven, progressive leadership experience and the ability to communicate effectively at all organizational levels. Strategic business acumen, often gained through extensive global experience, is essential. Highly developed problem-solving and analytical skills are crucial for managing complex, variable issues and making sound judgments in dynamic situations. Exceptional organizational and influencing skills are needed to navigate high-volume environments and frequently changing priorities. A demonstrated history of client relationship management and a strong execution focus are paramount. From an educational and experiential standpoint, an MBA with a minimum of 10 years in corporate banking or financial services, or a Bachelor's degree with 15+ years of relevant experience, are standard requirements. For roles focusing on specific regions like Latin America, fluency in both Spanish and English is commonly mandatory, with Portuguese being a significant asset. If you are a results-driven leader ready to shape the future of corporate client service, exploring Corporate Segment Group Manager jobs is your next strategic career move.

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