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Case Manager Australia Jobs

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Case Manager Level 1
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Join Allianz, a 2024 Best Workplace in Australia, as a Case Manager in Melbourne. You'll manage claims, review medical evidence, and engage stakeholders in a fast-paced environment. Enjoy a flexible, inclusive culture with career development and a focus on work-life balance.
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Australia , Melbourne
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Allianz
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Case Manager
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Join Allianz, a 2024 Best Workplace in Australia, as a Case Manager in Brisbane. Manage CTP claims portfolios, build key stakeholder relationships, and drive rehabilitation outcomes. Leverage your customer focus and negotiation skills in a flexible, inclusive culture that supports career developm...
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Australia , Brisbane
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Allianz
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Case Manager
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Join our supportive team in Charlestown as a Case Manager. Guide injured workers through their recovery and safe return to work, making key claims decisions. We value your resilience, empathy, and customer-focused approach. Enjoy a flexible, inclusive culture with strong career development opport...
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Australia , Charlestown
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Allianz
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Case Manager
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Join our Critical Support Team in Charlestown as a Case Manager. Help vulnerable customers rebuild their lives after motor vehicle incidents through empathetic, customer-focused case management. Utilize your problem-solving skills to manage complex claims and drive positive health and return-to-w...
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Australia , Charlestown
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Allianz
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Case Manager
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Lead and mentor a frontline team in Far North QLD's Tablelands region, making a profound impact on young lives. This permanent role requires a qualified leader with youth services management experience and strong knowledge of Child Protection principles. Enjoy benefits like monthly RDOs, flexible...
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Australia , Far North QLD; Tablelands region; Tolga; Mareeba; Atherton
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Kanda
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Case Manager
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Join Blue Star Homecare as a Case Manager in Melbourne. Utilize your NDIS and person-centred care planning expertise to support clients. Enjoy flexible WFH arrangements and a competitive salary in this full-time, permanent role.
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Australia , Melbourne
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Blue Star Homecare
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Disability Case Manager
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Join Hearth Support Services as a Disability Case Manager in Glen Iris. Make a genuine difference by providing compassionate, person-centred support to NDIS participants. Utilize your sector experience to build relationships and empower clients. Enjoy flexible work arrangements and ongoing profes...
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Australia , Glen Iris
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Hearth Support Services
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Case Manager
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Lead and mentor a frontline team in Children, Youth & Family Services from our Beenleigh location. This permanent role requires a qualified Case Manager with youth services leadership experience and strong knowledge of Child Protection. Enjoy flexible work, Monthly RDOs, and wellbeing support whi...
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Australia , Beenleigh
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Southern Cross Support Services
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CYF Case Manager
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Join our Children, Youth & Family team in Emerald as a hands-on Case Manager. Lead a small residential care team, providing trauma-informed, person-centred support to young people. This role requires experience in youth work or residential care and strong leadership skills. Enjoy benefits like mo...
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Australia , Emerald
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Southern Cross Support Services
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Explore a rewarding career path dedicated to making a tangible difference in people's lives by discovering Case Manager jobs. A Case Manager is a professional guide and advocate, working across various sectors including healthcare, social work, and insurance to help individuals and families navigate complex systems and achieve optimal outcomes. This role is central to coordinating care and services, ensuring that clients receive the comprehensive support they need during challenging times. If you are a compassionate, organized, and resilient problem-solver, a career in case management offers immense professional fulfillment. The core of a Case Manager's work involves a structured, collaborative process. It typically begins with a comprehensive assessment of a client's situation, which could involve their health, social, financial, or vocational needs. Based on this assessment, the Case Manager develops a personalized plan of care or service. This plan is not static; it requires ongoing facilitation and coordination with a wide range of stakeholders. A significant part of the role involves acting as a liaison between the client, their family, healthcare providers, insurance companies, community organizations, and government agencies. This ensures that all parties are aligned and that services are delivered effectively and efficiently. Common responsibilities in Case Manager jobs include monitoring client progress, evaluating the effectiveness of the care plan, and making necessary adjustments. Advocacy is a fundamental duty, as Case Managers often work to secure necessary services, benefits, and resources for their clients. They also provide crucial educational information to help clients manage their conditions or situations more independently. Meticulous documentation is a constant requirement, as Case Managers must maintain detailed, accurate, and confidential case files to track interactions, plans, and outcomes in compliance with relevant laws and regulations. They are also often the first point of contact during a crisis, requiring skills in de-escalation and urgent problem-solving. Typical skills and requirements for these positions are as diverse as the role itself. Strong interpersonal and communication skills are paramount for building trust with clients and collaborating with multidisciplinary teams. Critical thinking and analytical abilities are essential for assessing complex situations and developing effective plans. Case Managers must be highly organized to manage multiple cases simultaneously. In terms of formal requirements, many positions require a bachelor's degree in social work, nursing, psychology, or a related human services field. For medical case management, a Registered Nurse (RN) license is frequently required. Employers often seek candidates with several years of relevant clinical or social service experience, and specific certifications in case management can be a significant advantage. A valid driver's license is also common for roles involving community outreach. If you are seeking a dynamic career where you can empower others and coordinate care that changes lives, start your search for Case Manager jobs today.

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