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Case Coordinator Scheduler Home Care Jobs

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Case Coordinator Scheduler Home Care
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Join our pediatric home care team in Laplace as a full-time Case Coordinator Scheduler. You will coordinate daily care services, manage staff scheduling, and ensure quality for our clients and families. This role requires strong organizational skills, customer service excellence, and data entry e...
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United States , Laplace
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Salary
Not provided
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LHC Group
Expiration Date
Until further notice
Discover rewarding Case Coordinator Scheduler Home Care jobs, a pivotal administrative and client-focused role within the home healthcare industry. Professionals in this career act as the vital link between patients receiving care at home, their families, and the caregivers providing essential services. The core mission of a Case Coordinator Scheduler is to ensure seamless, high-quality care delivery through meticulous organization, compassionate communication, and efficient resource management. This position is ideal for detail-oriented individuals who thrive in dynamic environments and seek a desk-based role with profound human impact. The typical responsibilities of a Case Coordinator Scheduler are multifaceted. Primarily, they manage a caseload of clients, coordinating all aspects of their home care service. This involves creating and maintaining caregiver schedules, ensuring each client is matched with a qualified professional that meets their specific clinical and personal needs. They are the first point of contact, fielding inquiries from clients, families, and referral sources, and troubleshooting any issues that arise with service delivery. A significant portion of the role involves administrative duties such as processing payroll for caregivers, managing billing for client services, and maintaining accurate electronic records for both clients and employees. Furthermore, these coordinators often participate in onboarding new caregivers, explaining client care plans, and may be part of an on-call rotation to address after-hours emergencies. To excel in Case Coordinator Scheduler home care jobs, a specific set of skills and attributes is essential. Exceptional organizational and multi-tasking abilities are paramount, as the role requires juggling numerous clients, schedules, and requests simultaneously. Strong interpersonal and customer service skills are crucial for building trust with anxious families and collaborating effectively with clinical staff and field caregivers. Proficiency with scheduling software and electronic health records (EHR) systems is typically required. While educational requirements can vary, a high school diploma is often the minimum, with preference given to candidates with prior experience in healthcare administration, scheduling, or a related customer service field. A background in data entry, a problem-solving mindset, and a deep sense of empathy for those receiving care are significant assets. Ultimately, Case Coordinator Scheduler home care jobs offer a unique opportunity to make a tangible difference in people's lives from behind a desk. It is a profession that demands both heart and logistical precision, playing an indispensable role in the ecosystem of home-based care by ensuring that every client receives consistent, reliable, and compassionate support. For those seeking a stable, meaningful career in healthcare administration, exploring Case Coordinator Scheduler positions opens the door to a growing and essential field.

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