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Care Experience Manager Jobs

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Senior Product Manager, Care and Retail Experience
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Lead digital transformation for T-Mobile and Metro by T-Mobile as a Senior Product Manager. You will define strategy for care and retail experiences, driving cross-functional roadmaps from concept to launch. This role requires 7+ years of agile product management experience and offers comprehensi...
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United States , Bellevue; Overland Park
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121600.00 - 219400.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Discover rewarding Care Experience Manager jobs, a vital profession dedicated to championing the success and well-being of vulnerable individuals, particularly those with experience of the care system. Professionals in this role act as pivotal advocates, coordinators, and support specialists within educational institutions, training providers, or large service-oriented organizations. Their core mission is to ensure equitable access, remove barriers to engagement, and enable positive outcomes by providing tailored, holistic support. A Care Experience Manager typically operates at the intersection of education, social care, and safeguarding. Their common responsibilities involve conducting detailed needs assessments and creating personalized support plans that align with individual goals and, where relevant, formal education or care plans. They provide ongoing emotional and practical guidance, often signposting to essential internal and external services. A significant part of the role is proactive monitoring of attendance, engagement, and progress, allowing for early intervention to prevent disengagement. They also organize enrichment activities and foster peer support networks to build confidence and community. Beyond direct support, these managers serve as a crucial liaison, collaborating closely with teaching staff, local authorities, social workers, and other external agencies. They represent their organization at multi-agency meetings and statutory reviews, ensuring the voice of the care-experienced individual is heard. Advocacy is central, as they work to embed corporate parenting principles and inclusive practices across their institution. This often includes designing and delivering training to colleagues to build wider organizational capability in supporting vulnerable learners or clients. They maintain rigorous records for compliance and contribute to statutory reporting, all while upholding the highest standards of safeguarding, confidentiality, and professional conduct. Individuals seeking Care Experience Manager jobs must possess a unique blend of empathy, resilience, and strategic oversight. Typical requirements include a strong knowledge of the legislation and challenges affecting care-experienced people, coupled with proven experience in supportive roles within education, training, or social care settings. Excellent communication, organizational, and interpersonal skills are essential for building trust and managing complex stakeholder relationships. The ability to work autonomously while being a collaborative team player is key. A relevant qualification in education, youth work, or social care is often desirable. Ultimately, success in this profession is driven by a deep commitment to social justice, inclusion, and transforming lives through dedicated, person-centered support. Explore Care Experience Manager jobs to find a career where you can make a profound and lasting impact.

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