BPO Senior Director Jobs

BPO Senior Director role in Plano, TX, leading multi-site, multi-country vendor operations. Requires 8+ years BPO leadership and 10 years direct Claims Operations Management, managing 200+ FTE teams. Drive KPIs, SLAs, and continuous improvement in a data-driven, customer-focused environment. Bene...

Senior Director role leading BPS Banking & Financial Services domain at NTT DATA in Lincoln, US. Requires 15+ years experience, 7+ years leadership, and expertise in large-scale client programs. Drive strategic operations, business growth, and client engagement within financial services. Benefits...

Lead a major Life & Annuity Insurance Contact Center in Manila as a Senior Director. Leverage 15+ years of experience and P&L expertise to stabilize processes and ensure SLA adherence. You will inspire a large team of managers and agents, driving operational excellence and customer service perfor...

Lead BPO strategy and operations for NTT DATA in Dallas. This senior director role requires 8+ years of leadership experience managing large-scale outsourced teams (200+ FTE). Drive KPI performance, vendor relationships, and continuous improvement in a data-driven environment. We offer comprehens...