Explore a pivotal career at the intersection of finance, technology, and customer experience by searching for Billing & eCommerce Payments Manager jobs. This senior operational role is critical for any organization that processes online transactions, serving as the guardian of revenue integrity and the architect of seamless payment flows. Professionals in this field are responsible for the end-to-end management of digital payment systems, ensuring that every customer checkout is secure, efficient, and successful. They sit at the heart of eCommerce operations, directly impacting conversion rates, revenue assurance, and customer trust. The core responsibilities of a Billing & eCommerce Payments Manager typically encompass several key areas. Primarily, they own the payment technology stack, which involves managing relationships with payment service providers (PSPs), gateways, and fraud prevention platforms. They are tasked with optimizing the payment funnel to minimize checkout abandonment and maximize authorization rates through continuous analysis and A/B testing. A significant part of the role involves overseeing billing operations, including subscription management, invoicing, dunning processes (failed payment collections), and reconciliation. Furthermore, they lead the fight against payment fraud, implementing rules and strategies to balance risk with customer convenience. Central to all this is data-driven decision-making; these managers consistently monitor key performance indicators (KPIs), generate detailed reports on payment metrics, and derive actionable insights to improve overall financial performance. To excel in Billing & eCommerce Payments Manager jobs, candidates generally require a hybrid skill set. A deep, practical understanding of the global payment ecosystem—including card schemes, alternative payment methods (APMs), 3D Secure, and PCI DSS compliance—is fundamental. Strong analytical and quantitative skills are non-negotiable, as the role revolves around interpreting complex data from platforms like fraud analytics dashboards and payment gateway reports. Technical aptitude is valuable for collaborating with engineering teams on system integrations and troubleshooting. On the soft skills side, excellent communication and stakeholder management abilities are crucial for liaising with finance, security, product, and commercial teams. Typically, employers seek professionals with several years of experience in payments, billing operations, or eCommerce finance. For those who thrive on optimizing critical business processes and safeguarding revenue, pursuing Billing & eCommerce Payments Manager jobs offers a challenging and high-impact career path with visibility across the entire organization.
