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B&F Agent - WET Jobs

3 Job Offers

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F&B Guest Relations Agent
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Italy , Taormina
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Not provided
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Four Seasons
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Until further notice
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Accounting - Receiving Officer
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Singapore
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Marriott Bonvoy
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Cluster Reservations Agent
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Australia , Melbourne
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Marriott Bonvoy
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Until further notice
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Embark on a dynamic and rewarding career path by exploring B&F Agent jobs, a pivotal role within the vibrant hospitality industry. B&F, which stands for Food & Beverage, is the core of any dining establishment, and agents are the frontline ambassadors who bring the guest experience to life. This profession is ideal for energetic, people-oriented individuals who thrive in fast-paced environments and derive satisfaction from creating exceptional moments for patrons. A career as a B&F Agent offers a unique blend of structured service and creative interaction, making it a foundational role for anyone looking to build a future in hotels, resorts, and high-end restaurants. The typical day-to-day responsibilities of a B&F Agent are diverse and central to operational success. Professionals in these roles are primarily responsible for the complete guest journey within the food and beverage outlet. This begins with preparing the dining area, which involves setting tables meticulously according to established service standards and ensuring a pristine environment. A core function is engaging with guests directly: presenting menus, answering questions about food and drink selections, and providing knowledgeable recommendations. They are the crucial communication link between the dining area and the kitchen, accurately relaying orders, special dietary requirements, and allergies to ensure every guest's needs are met with precision and care. Throughout the service, they serve food and beverage courses with professionalism and timing, checking in to guarantee satisfaction. Concluding the experience, they manage the financial transaction, presenting checks and processing payments efficiently. Essential side duties include maintaining the cleanliness of their station, restocking supplies, and performing detailed opening and closing procedures to ensure readiness for every service period. To excel in B&F Agent jobs, candidates typically need a specific set of skills and attributes. While prior experience in a dynamic restaurant or hotel setting is highly beneficial, a proactive and positive attitude is often just as critical. Strong interpersonal and communication skills are non-negotiable, as the role demands clear, professional interaction with both guests and team members. The ability to multitask, remain calm under pressure, and anticipate guest needs before they are stated are hallmarks of a top-performing agent. In many regions, a valid Responsible Service of Alcohol (RSA) certification is a mandatory legal requirement for serving alcoholic beverages. A polished personal appearance, a collaborative team spirit, and a genuine passion for hospitality are the foundational qualities that define success in this field. For those with a flair for service and a drive to create memorable experiences, B&F Agent jobs provide a fantastic entry point and a pathway for growth within the global hospitality landscape.

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