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Agent - FO United Kingdom, London Jobs (Hybrid work)

11 Job Offers

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Operations Specialist, Agent Performance & Enablement
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Join Bumble's Trust & CX team in London as an Operations Specialist. You will ensure moderation excellence through QA reviews, feedback, and coaching for internal and BPO teams. Leverage your 2+ years of Trust & Safety experience and a curiosity for AI tools to drive quality and performance. Embr...
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United Kingdom , London
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35000.00 - 45000.00 GBP / Year
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Bumble Inc.
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Until further notice
Inbound Sales & Customer Service Agent - Danish
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Join our team in London as a Danish-speaking Inbound Sales & Customer Service Agent for Centerparcs. Utilize your fluent Danish and English to handle calls, understand customer needs, and drive holiday sales. Enjoy benefits like BUPA insurance, Perkbox, and excellent training in a supportive, tar...
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United Kingdom , London
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26700.00 GBP / Year
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360 Resourcing Solutions
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Until further notice
Inbound Sales & Customer Service Agent
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United Kingdom , London
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12.30 GBP / Hour
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360 Resourcing Solutions
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Until further notice
Senior Product Manager-Generative & Agentic AI
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Shape the future of customer experiences as a Senior Product Manager for Generative & Agentic AI in London. You will translate cutting-edge LLM and agentic AI capabilities into safe, scalable products. This role requires 5+ years of PM experience and hands-on expertise with RAG, fine-tuning, and ...
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United Kingdom , London
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Not provided
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Amex
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Until further notice
Customer Care Agent
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United Kingdom , London
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Not provided
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Joseph Joseph
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Agent Designer
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Join PolyAI in London as an Agent Designer, crafting lifelike voice AI agents for global brands. You'll design conversational experiences end-to-end using Python, LLMs, and our Agent Studio platform. This role requires a UX-focused mindset and offers benefits like an employee share plan, flexible...
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United Kingdom , London
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Not provided
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PolyAI
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Until further notice
Agent Success Associate
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Join our London team as an Agent Success Associate. You will resolve escalated issues and nurture relationships with estate agents via phone and email. This hybrid role requires empathy, resilience, and strong problem-solving skills. Enjoy benefits like private medical cover, wellbeing allowance,...
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United Kingdom , London
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32000.00 GBP / Year
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GetAgent
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Quantity Surveyor/Employers Agent
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Join a leading London consultancy as a Quantity Surveyor/Employer's Agent. Manage diverse residential and public sector projects from inception to completion. Enjoy hybrid working, a performance bonus, and structured RICS support. Requires 3+ years' experience with JCT contracts.
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United Kingdom , London
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50000.00 - 55000.00 GBP / Year
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Brandon James
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Assistant Quantity Surveyor / Employer’s Agent
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Join a leading London construction consultancy as an Assistant Quantity Surveyor / Employer’s Agent. Work on diverse residential and public sector projects, gaining hands-on experience from feasibility to final account. This role offers hybrid working, RICS APC support, and a clear career path fo...
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United Kingdom , London
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40000.00 - 45000.00 GBP / Year
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Brandon James
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Until further notice
Customer Experience (CX) Agent
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Join Phillip Jeffries, a global luxury wallcoverings leader, as a Customer Experience Agent in London. Utilize your 2+ years of customer service and data management skills to support international clients and ensure seamless order processing. This hybrid role offers a competitive package, bonus p...
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United Kingdom , London
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Not provided
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Phillip Jeffries Ltd
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Customer Service Agent
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Join our London team as a Customer Service Agent, providing exceptional multichannel support via live chat, phone, email, and social media. Utilize your excellent communication skills and growth mindset to resolve inquiries and drive customer retention. Enjoy benefits including a pension scheme, ...
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United Kingdom , London
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Salary
28850.00 GBP / Year
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360 Resourcing Solutions
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Until further notice
Embark on a dynamic and people-focused career path by exploring Agent jobs. A role as an Agent is a multifaceted position centered on providing critical support, facilitating smooth operations, and delivering exceptional service within various industries. Professionals in these jobs act as the vital link between an organization and its clients, guests, or internal teams, ensuring that all processes run efficiently and service standards are consistently met. The core of these positions lies in problem-solving, coordination, and maintaining a positive, professional demeanor. The typical responsibilities for an Agent are diverse, reflecting the role's adaptable nature across different sectors. Common duties often include managing reservations and bookings, ensuring all details are accurately processed and communicated to relevant parties. A significant part of the role involves direct guest or client interaction, where Agents welcome individuals, anticipate their needs, address service inquiries, and resolve issues promptly to ensure a satisfactory experience. Operational tasks are also central to these jobs, which can involve monitoring and upholding quality standards, performing minor maintenance or administrative checks, and coordinating with suppliers or other departments. Furthermore, Agents are frequently responsible for maintaining safety and security protocols, reporting any hazards, and ensuring a secure environment for everyone. To excel in Agent jobs, certain skills and personal attributes are universally sought after. Exceptional communication and interpersonal skills are paramount, as the role requires constant interaction with people. A high level of attention to detail is crucial for managing bookings, processing information, and maintaining accurate records. Strong organizational and planning abilities enable Agents to juggle multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment. Candidates for these jobs should be adaptable team players with a professional and helpful attitude, capable of handling ambiguity and resolving challenges with a calm demeanor. Proficiency with technology and various software systems for managing operations is also a common requirement. A genuine passion for service and a proactive approach are the hallmarks of a successful candidate in these rewarding jobs, making it an ideal career for those who thrive on making things happen behind the scenes and on the front lines.

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