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Advisory Services Manager Jobs (Remote work)

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Senior Readiness Manager, Advisory Services
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Join Atlassian's Advisory Services as a Senior Readiness Manager in Austin. You will design strategic enablement programs and learning content to drive customer success. Leverage your 5+ years in B2B tech enablement to mentor teams and align product strategies. Enjoy health coverage, paid volunte...
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United States , Austin
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Salary
124700.00 - 200400.00 USD / Year
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Atlassian
Expiration Date
Until further notice
Advisory Services Manager
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Lead strategic advisory services for major enterprise clients in Yokohama, Japan. Leverage 10+ years of SaaS experience to manage complex engagements and drive customer success with Atlassian solutions. Collaborate cross-functionally to maximize client investments and adoption. Enjoy comprehensiv...
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Japan , Yokohama
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Not provided
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Atlassian
Expiration Date
Until further notice
Embark on a rewarding leadership path by exploring Advisory Services Manager jobs, a pivotal role at the intersection of client strategy, complex problem-solving, and team leadership. Professionals in this career act as trusted partners to an organization's most important clients, guiding them through intricate business challenges to achieve transformative outcomes and maximize the value of their investments. This is not a role for individual contributors; it is a strategic position for those who excel at orchestrating resources, building deep client relationships, and driving long-term success. A typical day for an Advisory Services Manager involves a diverse set of responsibilities centered on client engagement and service delivery. Commonly, these managers are tasked with leading a team of advisors or customer success specialists, providing them with direction and mentorship to ensure exceptional service. A core function is managing the overall health of client engagements, which includes setting and managing expectations, ensuring projects remain on track, and mitigating any risks or escalations that arise. They act as the central point of contact, collaborating extensively with internal cross-functional teams such as Sales, Product, and Marketing to co-create long-term strategic plans that align with the client's goals. Their work often involves facilitating deep-dive sessions with key customer stakeholders to uncover underlying needs, interpret data to identify trends, and translate those insights into actionable adoption and value-realization roadmaps. To thrive in Advisory Services Manager jobs, candidates typically need a robust blend of experience and soft skills. A background of 5-10 years in customer-facing roles within consulting, professional services, or customer success at a B2B or SaaS company is common. Demonstrated experience in customer engagement management, including handling difficult conversations and advocating for the client internally, is paramount. Strong technical project or program management skills are highly valued, encompassing planning, scheduling, and stakeholder reporting. From a soft skills perspective, exceptional communication and executive presence are non-negotiable, as the role involves presenting to and influencing C-level executives. Other critical competencies include strategic thinking, analytical prowess to decipher customer data, and the ability to lead and inspire a distributed team. A bachelor's degree in business, finance, or a related field is often a standard requirement. For those seeking a dynamic career where no two days are the same, Advisory Services Manager jobs offer the unique opportunity to shape client strategies, lead talented teams, and deliver measurable business impact, making it a highly sought-after and fulfilling profession for seasoned leaders.

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