Explore Account Executive (Existing Business), Commercial jobs and discover a pivotal career at the intersection of sales, relationship management, and strategic growth. This specialized role is dedicated to nurturing and expanding relationships with a company's existing commercial client base. Unlike new business sales, professionals in these positions focus on deepening partnerships within a current portfolio, ensuring customer success, retention, and revenue expansion. It is a role for consultative sellers who thrive on understanding client objectives and aligning solutions to drive mutual, long-term value. The core responsibility of an Account Executive in this field is to act as the primary strategic partner for a designated book of business. This involves conducting regular business reviews to understand clients' evolving challenges and goals. A significant part of the role is identifying and executing on opportunities for upsell (selling more of the same product), cross-sell (introducing new products), and expansion into new departments or divisions within the client organization. The ultimate aim is to grow account revenue while ensuring high levels of customer satisfaction and loyalty, directly impacting retention metrics. Typical day-to-day duties include developing and managing a strategic territory or account plan, accurately forecasting revenue, and maintaining a robust pipeline of growth opportunities. These executives collaborate closely with Customer Success, Marketing, and Product teams, serving as a critical voice of the customer to relay feedback that informs product development and service improvements. They are also responsible for navigating contract renewals and often managing complex procurement and legal processes. Successful candidates for these jobs typically possess a blend of sales acumen and client service orientation. Common requirements include 2+ years of experience in account management, customer success, or sales, preferably within a B2B SaaS or technology environment. A proven track record of meeting or exceeding quotas related to retention and growth is essential. Key skills include exceptional communication and active listening, strategic thinking, and the ability to build trust and rapport with stakeholders at various levels. High emotional intelligence, problem-solving capabilities, and a growth mindset are crucial for understanding client needs and advocating effectively on their behalf. For those who excel in building lasting business relationships and derive satisfaction from driving client success, Account Executive (Existing Business), Commercial jobs offer a dynamic and rewarding career path with a direct impact on company growth.
