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Aboriginal Health Liaison Officer Jobs

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Aboriginal Health Liaison Officer
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Australia , Melbourne
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Not provided
austin.org.au Logo
Austin Health
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Until further notice
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Embark on a profoundly meaningful career path by exploring Aboriginal Health Liaison Officer jobs. This unique and vital profession sits at the crucial intersection of healthcare delivery and cultural bridge-building, dedicated to improving health outcomes for Aboriginal and Torres Strait Islander peoples. Professionals in this role act as essential advocates, cultural guides, and supportive connectors within hospitals and health services, ensuring that Indigenous patients and their families receive care that is not only medically excellent but also culturally safe and respectful. The core mission of an Aboriginal Health Liaison Officer is to facilitate a positive and effective healthcare experience. Typical responsibilities involve directly engaging with patients and their families during often stressful hospital admissions or clinical visits. Officers provide emotional support, explain medical procedures in culturally appropriate ways, and help navigate the complexities of the health system. A significant part of the role is advocacy—ensuring the patient's voice is heard and their cultural needs are understood and met by clinical staff. This includes promoting principles of cultural safety within the healthcare environment and educating non-Indigenous staff to foster greater understanding and respect. Beyond direct patient care, these roles often involve building and maintaining strong, trusting relationships with local Aboriginal Community Controlled Organisations (ACCOs) and other community stakeholders. This external networking is key to creating seamless care pathways and ensuring patients can access necessary support services before, during, and after their clinical encounter. Liaison Officers may also contribute to broader health promotion initiatives, community engagement projects, and internal policy development aimed at closing the health gap. To succeed in Aboriginal Health Liaison Officer jobs, individuals typically possess a combination of specific personal attributes, cultural knowledge, and professional skills. A deep understanding of Aboriginal and Torres Strait Islander cultures, histories, and the contemporary social determinants of health is fundamental. Lived experience and a strong connection to community are highly valued, and many positions are designated for Aboriginal and/or Torres Strait Islander applicants to ensure authentic and effective service delivery. Essential skills include exceptional interpersonal and communication abilities, adept advocacy, crisis support, and the capacity to manage sensitive situations with empathy and discretion. The ability to work collaboratively in multidisciplinary teams while balancing competing priorities is also crucial. For those driven by a passion for community health, social justice, and making a tangible difference, a career as an Aboriginal Health Liaison Officer offers a challenging and deeply rewarding opportunity to be a catalyst for positive change within the healthcare system.

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