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24/7 Restaurant Host/Cashier Jobs

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24/7 Restaurant Host/Cashier
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United States , Black Hawk
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Salary
20.00 - 22.00 USD / Hour
monarchblackhawk.com Logo
Monarch Casino Resort & Spa Black Hawk
Expiration Date
Until further notice
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Discover 24/7 restaurant host/cashier jobs, the dynamic frontline roles that are the heartbeat of any bustling dining establishment. These positions are critical for creating a seamless and welcoming guest experience from the moment a customer walks in until they complete their transaction. Professionals in this dual-role profession are masters of first impressions and efficient transaction handlers, ensuring operational flow and customer satisfaction around the clock. The core of this profession revolves around two interconnected sets of responsibilities. As a host, the individual is the ambassador of the restaurant. Typical duties include warmly greeting guests, managing reservation systems and waitlists, strategically seating parties to balance server sections, and providing initial menus and information. They maintain the organization and cleanliness of the front-of-house area, including the lobby and host stand. Often, they may also answer phone inquiries, relay messages to staff, and assist in coordinating takeout orders. As a cashier, the professional handles the financial conclusion of the guest's visit. This involves accurately processing orders through a Point-of-Sale (POS) system, handling cash, credit, and debit card transactions, issuing receipts, and managing cash drawers with precision. They may also be responsible for processing gift cards, promotional discounts, and ensuring all payments are settled correctly. The typical work environment is fast-paced, requiring individuals to thrive under pressure during peak dining hours. Shifts can include early mornings, late nights, weekends, and holidays, with 24/7 operations offering a wide variety of scheduling opportunities for these jobs. The role is physically active, often requiring prolonged standing, walking, and occasional light lifting or maneuvering of seating arrangements. To excel in these jobs, a specific blend of soft and hard skills is essential. Outstanding interpersonal and communication skills are paramount for interacting with a diverse clientele. A professional must possess a calm, friendly demeanor even during stressful rushes. Strong organizational abilities and attention to detail are crucial for managing seating charts and financial transactions accurately. Basic to intermediate computer proficiency is needed to operate reservation software and POS systems. Foundational math skills are required for handling money and providing change. Furthermore, teamwork is critical, as hosts/cashiers constantly collaborate with servers, bussers, and management to ensure a unified service experience. Common requirements for these positions often include a high school diploma or equivalent, proven experience in customer service, and sometimes prior cash-handling experience. Candidates must typically be of legal age to work in an establishment that serves alcohol. A successful professional in these jobs is adaptable, patient, and possesses a genuine passion for hospitality, making every guest feel valued while ensuring the restaurant's operational efficiency.

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