Jobs in Cebu, Philippines

Helpware seeks an experienced Team Leader in Cebu, Philippines, to drive team performance in a dynamic BPO environment. You will coach and mentor 10-15 agents, monitor key metrics, and ensure client goals are exceeded. Ideal candidates have 2+ years of supervisory experience, strong leadership sk...

Join a leading Managed Office Provider as a **Customer Care Agent** in **Cebu City, Philippines**. You’ll handle 40+ service tickets daily, manage calls, and invoice requests while delivering world-class support. We seek a positive team player with strong communication skills and intermediate MS ...

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver frontline assistance via email and chat. This role requires strong written communication, empathy, and experience with e-commerce platforms like Shopify, Intercom, and Gorgias. You will resolve inquiries, document i...

Seeking an experienced **Team Leader (GH PES)** in **Cebu, Philippines** to manage a team of Patient Education Specialists. Requires a **BS Nursing graduate** with an **active PHRN License** and 2+ years of BPO or supervisory experience. You will drive performance metrics, coach agents, and handl...

Join our team as a Customer Support Representative in Cebu, Philippines. You’ll be the first point of contact, delivering top-tier support via email and chat. Requires 6+ months CSR experience, Zendesk proficiency, and DTC operations background. Telehealth or GLP-1 experience is a plus. Full-time...

Join a dynamic team in Cebu as a Customer Service Representative, providing first-level phone, email, and chat support to patients, pharmacies, and doctors. No healthcare experience required—just 6 months of customer service background and a readiness for a fast-paced startup environment. Become ...

Join our team in Cebu, Philippines as a Patient Support Specialist. Leverage your 1+ year of customer service and healthcare experience to guide patients through insurance, portal navigation, and medication delivery. Handle inbound requests via phone, text, and email in a fast-paced environment. ...

Seeking an experienced **Team Leader** in **Cebu, Philippines** to manage a team of **Patient Education Specialists**. Ideal for a **BS Nursing graduate** with an active **PHRN License** and 2+ years of BPO people management experience. You will drive performance metrics, conduct coaching, and ov...

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver exceptional customer experiences. You will handle inquiries via chat and email, resolve complaints, and manage records in CRM tools. Ideal candidates possess excellent English skills, a proactive attitude, and probl...

We are seeking a Customer Support Representative in Cebu, Philippines, to deliver exceptional service via chat and email. This full-time role requires excellent English communication skills and availability from 8 AM EST to 5 PM PST. You will troubleshoot kiosk issues, process refunds, and send m...

We are seeking a skilled Patient Service Coordinator in Cebu, Philippines, to streamline daily clinical operations. This role requires 1+ year of experience in medical scheduling, insurance verification, and prior authorizations. Ideal candidates possess knowledge of ICD10/CPT coding, strong atte...

Join CrunchLabs as a **Customer Service Representative** and support a mission-driven EdTech startup founded by a former NASA engineer. This remote role requires 1-3 years of multi-channel support experience (tickets, email, phone, chat) and strong problem-solving skills. Work independently with ...