Customer Service jobs in Germany

Lead digital transformation as a DEX Operations Architect in Frankfurt. Drive IT workflow optimization and change management for enterprise clients. Requires 5-8+ years in IT operations and strong stakeholder skills.

Lead a Berlin-based customer support team at Pliant, a growing B2B payments fintech. Bring 5-7 years of support experience, 2+ years leading teams, and strong KPI focus. Enjoy remote flexibility and real ownership.

Join telli in Berlin as a Success Strategist Intern supporting founders in onboarding, AI agent development, and customer success. Tech-savvy, organized, fluent in English and German.

Join telli in Berlin as a Success Architect Intern and work directly with founders to onboard customers and build AI agents. Ideal for recent grads with German and English skills who are eager to learn fast.

Lead enterprise SaaS implementations across EMEA as a German-speaking Senior Implementation Manager in Berlin. Drive time-to-first-value, manage complex projects, and partner with cross-functional teams. Fluency in English and German required.

Onebrief seeks a Partner Engagement Manager at Ramstein Air Base to serve as the customer's trusted technical partner. Leverage your military operational planning expertise to drive software adoption, lead exercises, and bridge engineering and customer needs.

Join Onebrief as a Partner Engagement Manager for U.S. Army Europe and Africa in Grafenwohr, Germany. Leverage your military planning expertise to drive software adoption, deliver training, and bridge engineering and customer needs.

Join a 12-month AI Associate program in Berlin HQ starting in customer support. Investigate LLMs and cloud software in production, explain AI to customers, and grow into a permanent business role.

Join Plasmidsaurus as a Technical Support Specialist in Cologne, Germany. Use your biomedical science background to deliver Tier 1-2 support to researchers. Hybrid role with competitive pay.

Strategic Customer Success Manager role in Köln driving client success through data-driven account plans, health scores and upselling. Requires SaaS/tech experience, C2 German and strong English. Hybrid work, 30 days vacation, JobRad and workation offered.

Join Moss as a Working Student in Customer Support in Berlin, helping Dutch and English-speaking clients via chat, email and phone. Gain hands-on fintech experience with a fast-growing unicorn.

Join our European Customer Service team in Schwelm as a Customer Service Representative for BeNeLux, managing B2B clients for Label Packaging Materials. Requires Dutch and English fluency, B2B experience, and offers hybrid work options.

Lead European Customer Service process mapping and optimization at O-I Glass in Düsseldorf. Requires SAP O2C expertise, KPI dashboards, and process documentation skills. Fluent English needed.

Lead Customer Service projects at ABOUT YOU in Hamburg. Manage CRM systems like Zendesk, optimize CX and AX, and drive implementation initiatives. Requires fluent German and English plus strong analytical skills.

Join Armis in Munich as Sr Technical Customer Success Manager. Lead up to 30 accounts, drive adoption and retention for cyber security SaaS clients. Requires fluent English/German, 5+ years customer success and 3+ years network engineering experience.