Customer Service jobs in France

Lead white-glove AI onboarding for enterprise clients at Gorgias in Paris. Manage 25-30 accounts, drive Helpdesk and AI Agent adoption, and reduce time to value. Requires 3-5+ years in SaaS implementation.

Join Brainlab as a Support Specialist for Imaging Systems in Marseille. Install, maintain and troubleshoot advanced medical technology at hospitals. Requires engineering degree, IT skills and fluent French and English.

Join EVERSANA as a Medical Information Specialist in Paris. Use your native French and C1 English to translate, triage, and respond to drug inquiries. Life sciences degree required.

Lead CS operations strategy and planning for a scaling SaaS org as Senior Customer Success Operations Manager. Hybrid role in Paris or NY, owning CS platforms, workflows, and incentive design. 5-8 years ops experience required.

Join Jitter in Paris as a Product Support Specialist, helping 150,000+ creators with a top-tier SaaS platform. Requires 3+ years in support, native English, and technical troubleshooting skills. Salary 55-70k€ plus equity.

Join Formance as a Solutions Engineer in Paris to lead technical discovery, build tailored demos, and guide fintech clients through API integrations. Requires fintech/payments experience, strong coding skills, and customer-facing expertise.

Join Owkin as a Customer Support Specialist for K-Pro, their AI research platform for biopharma R&D. Own first-line B2B SaaS support, triage tickets, manage SLAs and diagnose technical issues. Based in Paris or remote in France, UK or Germany.

Join Alma as a Customer Care Officer in Lille, supporting Dutch merchants and consumers with BNPL solutions. Requires Dutch, French and English fluency, empathy and problem-solving skills. Enjoy health insurance, meal vouchers and a hybrid setup.

Join CreatorIQ as a Customer Success Partner in Paris, driving strategic value for enterprise beauty and fashion brands. Leverage your influencer marketing expertise to build trusted relationships and boost platform adoption.

Lead Dust's global AI Deployment team in Paris, shaping strategy and scaling delivery. Requires 6+ years leading customer-facing deployment teams and complex enterprise programs. Build methodology and partner delivery at a fast-growing Sequoia-backed startup.

Gladia seeks a Senior Customer Care Manager in Paris to own onboarding, adoption and retention for API-first voice AI customers. Requires 4-7+ years in CS or technical account management, fluent English and French, and hands-on AI tool experience.

Join Accor Tech & Digital as a B2B Sales & Care Business Analyst Intern in Issy-les-Moulineaux. Use your Excel, data analysis and Tableau skills to drive insights. Fluent English and French required.

Join Brainlab as a Support Specialist for Imaging Systems in Marseille. Install, maintain and troubleshoot advanced medical technology at hospitals. Requires engineering degree, IT skills and fluent French and English.

Field Service Engineer (L1) role covering South East France, repairing and maintaining actuators. Requires electrical, pneumatic and hydraulic skills, BTS electrotechnics or MAI, and fluent English. Full driving licence essential.

Lead Customer Success Manager in Paris driving customer satisfaction and retention through strategic relationship building. Requires C1 English and French, proven CSM experience, and strong leadership skills.