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Technical Support

https://www.randstad.com Logo

Randstad

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勤務地:
Japan , 東京23区

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カテゴリー:
IT - 管理

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契約形態:
未提供

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給与:

4000000.00 - 5200000.00 JPY / 年
求人を保存
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応募する

業務内容:

運用、保守、監視、テクニカルサポート

応募資格:

  • Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or a related field
  • 3+ years of experience in a technical customer-facing role (e.g., Technical Account Manager, Technical Customer Success Manager, Technical Support) in a SaaS, technology, or platform-focused company
  • Proven experience onboarding customers to complex technical platforms/products and supporting various client support activities
  • Demonstrated ability to quickly understand complex technical platforms/products and their underlying technologies
  • Exceptional written and verbal communication skills, with expertise in managing diverse clients and stakeholders
  • Strong analytical, problem-solving, and critical thinking abilities
  • Excellent organizational skills with the ability to manage multiple priorities simultaneously
  • High degree of professionalism with the ability to work independently and collaboratively

歓迎条件:

  • Leadership experience (e.g., Team Lead or Tech Lead)
  • Experience with Jira, Confluence, Zendesk, and Salesforce
  • Familiarity with automation tools, AI in the workplace, and relevant technologies
待遇:
  • Good WLB
  • Visa Sponsor
  • Free Meals
  • 雇用保険
  • 食堂
  • 日曜日,土曜日,祝日

追加情報:

求人掲載日:
2026年5月17日

有効期限:
2027年11月30日

職種:
現場勤務
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Randstad - すべての求人
求人リンクを共有:
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PREMIUM
より多くの言語と国
より多くの言語と国を解放
言語
English Čeština Deutsch Ελληνικά Español Français +15
国々
日本 ベトナム インド シンガポール タイ +
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プランは$2.99 / 月から

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