Service Director

• Create /sustain a work environment and culture where safety and quality is top value
• Create/sustain a work environment and culture where mutual trust, respect, and open communication is highly valued
• Responsible for development of service leaders, service engineers and team performance is proactively managed through real time coaching and corrective actions as necessary
• Ensure all leadership and technical individual contributor pipeline plans are actively managed
• Full accountability for service and spares quarterly revenue forecast and forecast accuracy KPI
• Full accountability for service and spares P&L performance to meet annual operational plan
• Full accountability for meeting service operational KPI’s to meet annual operational plan
• Full accountability for workforce sizing to meet customer investment cycle and establishing workforce needs as part of annual operating plan setting
• Responsible for contributing to the development and execution of strategic business initiatives to achieve revenue, margin, and market share growth within the service and spares business areas
• Must be able to influence other senior leaders and executives through clear, concise, and cognitive communication with all relevant data

• Bachelor's or Master's Degree in an engineering field required
• with an MBA being a plus
• At least +15 years of experience in semiconductor industry supporting complex capital equipment and process technology support
• +10 years in a leader/ people management role
• Extensive knowledge and experience with customer satisfaction, service & spares business, and or account management, preferably within the semiconductor industry
• Knowledge of Thin film / Metal / Diffusion deposition systems
• Good communication skill with customer R&D, Manufacturing with understanding of technology and the Products
• Keep interest in new technology in semiconductor device manufacturing
• Fluent in both Japanese and English
• Excellent interpersonal and influencing skills in a fast, ethical, and result-oriented environment

MBA

• 健康保険
• 厚生年金保険
• 雇用保険
• 労災保険