Service coordinator

The Field Services Coordinator/Planner is responsible for scheduling the execution of Field Services operations at customer sites. This role ensures that all parts, tools, instructions and order details are made available to the Field Services execution workforce and that the closest, qualified FSR (Field Service Representative) is scheduled for the job to meet customer requirements and Schneider workforce optimization. This role interacts with end customers so the Field Services Planner must have strong communication skills.顧客からのニーズに応じて、社内の技術者の手配をしていただく業務です。AIを活用しながらプロセス改善をリードしていただくことも期待されています。グローバル環境や顧客接点の多いポジションとなります。