Senior Engineering Manager

• Management of direct / indirect staff in the performance of onsite engineering services and related programs
• Service delivery in accordance with a Service Level Agreement (SLA) between JLL and Client
• Initiate and maintain a system to measure the quality of performance when needed
• Preparation of internal / external engineering service reports when necessary
• Develop and maintain Standard Operating Procedures (SOPs) for engineering services and critical environments
• Compliance with all SOPs and related controls
• Provide technical training, quality control and instruction to local JLL service delivery teams
• Subject matter expert for critical environments and general building engineering services
• Provide emergency / non-emergency response support for engineering related incidents
• Client stakeholder management
• Change agent responsible for driving engineering hard services initiatives and programs
• Coordinate and engage with JLL Operations (Engineering) personnel as necessary
• Critical Environment Management (CEM)
• Account Engineering
• Engineering operations and management of critical environments
• Client/Stakeholder Management
• People Management
• Vendor Management

• University degree in mechanical / electrical engineering or other related engineering discipline
• 8 years plus experience in facilities management, critical engineering and/or building services
• Ideally a professional qualification holder such as PE (USA), CEng (UK) or local equivalent
• Excellent people skills and ability to interact with a wide range of client and vendor staff
• Experience in CEM, continuous improvement initiatives, client communication and technical reports
• Confident, clear and comfortable in communicating with Good presentation skills
• Self-motivated
• confident & energetic
• Ability to work across multiple, matrix reporting environments and prioritize activities accordingly
• Ability to effectively deal with stressful situations
• Flexible – able to adapt to rapidly changing situations
• Strongly goal-oriented – able to focus on meeting all performance targets
• Team player – able to cooperate and work well with others to meet targets
• Good communication in Japanese and English (business / Native level)

Bonus: Yes(Performance-based bonus)