Service and Product Support Specialist Lavori

Service and Product Support Specialist

MaterMacc

Località:
Canada

Categoria:
Vendite

Tipo di contratto:
Non fornito

Salario:

Non fornito

Salva lavoro

Candidati

Descrizione del lavoro:

The Service and Product Support Specialist oversees the Prairie Provinces territory (Alberta, Saskatchewan, Manitoba) and supports sales growth and dealer development as a service and product liaison. Working closely with the Territory Sales Manager and providing service support to dealership personnel is the key to this position.

Responsabilità:

Respond to dealer inquiries regarding after sales service issues (via telephone or personally)
Visit dealers to provide training and instructions on service, maintenance and machine assembly issues
Set up and participate in exhibitions and shows
Provide support in resolving warranty issues
Report product quality issues to headquarters
Submit reports as needed for customer visits, trade shows and product issues
Train dealerships personnel on the POETTINGER product line
Help dealership personnel with on-line ordering of machines, parts etc. and warranty claim submittal
Assist dealerships in machine set-up and start up at the customer when appropriate
Assist dealerships regarding after sales service issues, performing diagnostics and repairs
Organize and assist dealerships with field demonstrations and sales promotion activities and
Other duties as assigned

Requisiti:

Sound knowledge of agricultural mechanics and hydraulics
Must live in the Prairie Provinces (Alberta, Saskatchewan, Manitoba)
Must provide some personal tools to help in the field if necessary
Should have 3 to 5 years of experience in customer service in the Ag Equipment industry
Must be self-motivated and able to work independently
Willingness to travel occasionally to Europe and/or in the United States/Canada for training and/or meetings
Valid Driver’s license
Microsoft Office experience
Excellent presentation skills and the ability to communicate technical information to a variety of audiences
Work normal business hours but may be required to do some work in the evenings or outside normal working hours
Able to work on a computer for long periods of time
Required to work “on the road’ while traveling throughout assigned region
Required to spend long hours concentrating which will require attention to detail and high levels of accuracy
Required to meet a number of deadlines which may cause stress
The position requires at least 50% travel
Must be able to lift at least 50 lbs

Cosa offriamo:

Full product training
A competitive compensation package
Secure full-time job in a successful family owned company, with supportive Canadian and Austrian team colleagues
Company vehicle, company laptop and mobile phone

Informazioni aggiuntive:

Offerta pubblicata:
02 gennaio 2026

Tipo di impiego:

Tempo pieno

Tipo di lavoro:

Lavoro in sede

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Service and Product Support Specialist

MaterMacc

Località:
Canada

Categoria:
Vendite

Tipo di contratto:
Non fornito

Salario:

Descrizione del lavoro:

Responsabilità:

Requisiti:

Informazioni aggiuntive:

Offerta pubblicata:
02 gennaio 2026

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Service and Product Support Specialist

MaterMacc

Località:Canada

Categoria:Vendite

Tipo di contratto:Non fornito

Salario:

Descrizione del lavoro:

Responsabilità:

Requisiti:

Informazioni aggiuntive:

Offerta pubblicata:02 gennaio 2026

Cerchi altre opportunità? Cerca altre offerte di lavoro che corrispondano alle tue competenze e ai tuoi interessi.

Lavori simili per Service and Product Support Specialist

Italian Social Media Support Specialist

Technical Solution Specialist

Manutentore elettromeccanico

Tecnico Manutentore Termico/Idraulico/Condizionamento

Manutentore Elettrico

Commerciale Dimostratore

Service Technician

Montatore meccanico

Località:
Canada

Categoria:
Vendite

Tipo di contratto:
Non fornito

Offerta pubblicata:
02 gennaio 2026