Digital Omnichannel Specialist – Pharma

• Analyze the competitive, regulatory, and market context of the pharma sector, digital healthcare trends, and HCP behaviors
• Contribute to the strategic definition of omnichannel communication plans, engagement plans, and annual roadmaps
• Map, design, and optimize the HCP customer journey
• Contribute to the design and activation of omnichannel plans integrating compliant email approved and marketing automation systems, CRM platforms and internal communication/collaboration environments, digital, social, and website channels
• Support go-to-market activities
• Work closely with cross-functional teams
• Monitor and analyze the performance of omnichannel initiatives

• Passion for Digital & Omnichannel Communication (focus on customer journey and engagement)
• Passion for Digital Strategy
• Passion for Social Media Strategy
• Passion for Digital Media Advertising
• Passion for Brand & Content Experience in regulated contexts (pharma/healthcare)
• Comfort working on complex and structured projects
• Natural aptitude for connecting different digital touchpoints
• Interest in understanding the client's business context
• Sensitivity for content and user experience
• Ability to work methodically, respecting processes, governance, and regulatory constraints
• Enjoy collaborating with diverse people and skills
• Ability to move confidently between strategy and operations
• Curiosity about the evolution of digital, omnichannel, and new technologies applied to communication
• Clear and effective communication, also in English (C1 level)
• Proficiency in using digital tools, marketing platforms, and the Microsoft Office 365 suite

Stimulating and meritocratic growth path within a young and constantly growing company