Addetto Front Office e Segreteria Sportiva

• Reception and assistance: managing incoming flows, welcoming members/users, and providing information on services and subscriptions
• Switchboard and messaging: professional handling of incoming calls and forwarding of electronic correspondence (email)
• Cash operations: managing payments (cash and POS), daily cash closings and related reporting
• Fiscal documentation: issuing receipts, tax receipts, and management of refund or indemnity procedures
• Data entry: entering and updating user personal data in the management database
• Back Office: supporting registration management and verifying the validity of documentation (e.g., medical certificates)
• Document archiving and general administrative support for management

• Italian secondary school diploma or bachelor's degree
• At least 1 year of consolidated experience in secretarial, reception, or front desk roles
• Excellent command of Microsoft Office (especially Excel and Outlook)
• Familiarity with management software for cash register and registrations
• Strong customer orientation and public contact skills
• Excellent communication and conflict management skills
• Flexibility and punctuality with adaptability to the indicated afternoon shifts
• Multitasking and stress management skills in high-traffic moments
• Experience in the sports sector (fitness centers, pools, or sports clubs) is a plus

Experience in the sports sector (fitness centers, pools, or sports clubs) will be considered a significant plus