Vendeur à distance solutions complètes, IKEA

IKEA

Emplacement:
France, Evry

Catégorie:
Ventes

Type de contrat:
Contrat de travail

Salaire:

1800.00 EUR / Mois

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Description du poste:

The role aims to offer excellent remote customer experiences and maximize sales by proposing interesting offers in a complex assortment, complete, practical, and tailored solutions to customer needs.

Responsabilités:

Provide quality customer support on all remote channels
Propose complete home furnishing solutions with a commercial approach
Identify attractive and complete furnishing solutions meeting specific customer needs
Use active remote sales techniques to contribute to long-term growth and profitability
Balance customer needs and business objectives
Achieve individual goals to contribute to team, unit, and company objectives
Stay informed about IKEA product and service range
Provide feedback on improvement needs
Practice IKEA's social and environmental commitments
Record relevant customer information to improve customer experience

Exigences:

Passion for meeting customers and continuous learning
Strong motivation for sales (specific interest in furniture)
Ability to understand and exploit customer needs to propose creative and complete furniture solutions
Comfortable with remote work technologies (phone, email, chat)
Strong communication skills in French, both oral and written
Ability to work in a dynamic sales environment and manage multiple tasks
Proficiency in planning/design tools for complete home furnishing solutions
At least 2 years of sales experience with proven skills in designing and selling complex home furnishing solutions (kitchen, wardrobe, etc.)

Ce que nous offrons:

13th month bonus
Variable performance-based compensation
Quality health mutual from day one
Seniority bonus (after 2 years)
Additional vacation days for seniority (after 3 years)
Healthy and varied lunch for less than 3€
15% personal discount on IKEA purchases

Informations supplémentaires:

Offre publiée:
03 mai 2025

Type d'emploi:

Temps plein

Type de travail:

Travail hybride

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Vendeur à distance solutions complètes