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As a Critical Environment Technician (CET) - Québec City in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will help to maintain the critical infrastructure that keeps our datacenters up and running. This could be anything from performing basic monitoring and inspection, performing various types of maintenance, participating in equipment troubleshooting, enforcing all safety and security requirements, and developing methods of operating procedures (MOPs) and standard operating procedures (SOPs).
Responsabilités
Understands, follows, and ensures safety and security requirements and business processes and procedures are met
Provides necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site
Performs troubleshooting of equipment and systems independently within their trained discipline(s)
Prepares and submits required reports
Develops methods of operating procedure (MOPs), standard operating procedures (SOPs), and/or digital methods of operating procedures (DMOPs)
Performs various types of maintenance (e.g., planned, predictive, corrective) and repairs for specific disciplines and equipment
Safely responds to and stabilizes abnormal conditions within the required timeframes for various abnormal facility events
Performs monitoring physical inspection of critical environment-related facility equipment, building, and grounds for unsafe or abnormal conditions
Utilizes internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests
Exigences
High School Diploma, GED, or equivalent
Ability to meet Microsoft, customer, and/or government security screening requirements (Microsoft Cloud Background Check, Reliability Status screening with the Government of Canada)
1+ year(s) mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience
Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 2+ years mission-critical services experience OR High School Diploma, GED, or equivalent AND 3+ years mission critical services experience
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