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Technicien poste de travail et support

https://www.randstad.com Logo

Randstad

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Emplacement:
France, Montauban

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Catégorie:
Informatique - Administration

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Type de contrat:
Contrat de travail

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Salaire:

24000.00 - 27000.00 EUR / Année
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Postuler

Description du poste:

You join a team of two technicians, administrators within the Southern Europe support hub. Your role is to ensure the installation of IT equipment (hardware and software) and telephony related to the workstation. You provide maintenance at user request (remote or on-site) for this equipment and handle incidents.

Responsabilités:

  • Installation of IT equipment (hardware and software) and telephony related to the workstation
  • Maintenance of equipment at user request (remote or on-site)
  • Incident handling
  • Installation, testing, and user acceptance of IT and telephony equipment
  • Operation and support: recording user requests and incidents in the ticketing tool
  • Diagnosing incidents, processing requests, and resolving incidents (hardware, Windows, networks, email, and telephony)
  • Daily monitoring of ticket life and backlog
  • Managing IT assets, stocks, and inventories
  • Assisting users with equipment and software setup
  • Ensuring M.C.O of equipment and monitoring updates
  • Creating user accounts, managing access rights, monitoring backups, and writing procedures

Exigences:

  • Bac+2 formation
  • 3 to 4 years minimum experience in a similar role
  • Skills in Windows environment, systems and networks (AD, DHCP, DNS, VPN, IP networks)
  • Mastery of ticketing tools (GLPI), IP telephony, and M.365 environment (Exchange Online, Intune, Autopilot, etc.)
  • Good interpersonal skills and service orientation
  • Ability to work autonomously
  • Fluent English level required (oral and written) for international exchanges
Ce que nous offrons:
  • RTT
  • Mutuelle, prévoyance, and retraite 100% covered by the company
  • Restaurant vouchers
  • Profit-sharing and participation bonuses
  • Advantages linked to the CSE

Informations supplémentaires:

Offre publiée:
09 décembre 2025

Expiration:
28 février 2026

Type d'emploi:
Temps plein
Type de travail:
Travail sur site
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