Spécialiste des systèmes de propulsion

• Develop technical solutions for Airlines
• Produce engineering documents to support aircraft return-to-service
• Propose mitigations and solutions in collaboration with engineering team and supplier
• Respond to customers’ technical and troubleshooting queries
• Work closely with support team within Customer Response Center (CRC) and Technical Support/Services
• Provide technical solutions for in-service issues
• Prepare Repair Engineering Orders, Service Non-Incorporated Engineering Orders, and In-Service Modsums
• Provide technical expertise to operators
• Raise Program Change Request (PCR) for fleet reliability improvements
• Visit operator and vendor facilities to investigate, analyze and prepare technical reports
• Prepare technical reviews with customers
• Prepare reports and presentations on in-service issues
• Participate in operators' conferences

• University degree in mechanical engineering or equivalent diploma
• Minimum of three (3) to five (5) years of experience in Customer Support or airline operations (Maintenance Control/Engineering and/or Fleet Technical Support)
• Basic knowledge of aircraft mechanical systems
• Good knowledge of aircraft propulsion systems (mainly engines)
• Ability to make solidified and accurate decisions exercising good judgment skills
• Team player with strong communication (verbal and written)
• Organized, able to manage time and prioritize tasks effectively with short deadlines
• Bilingual (French and English), in both speaking and writing

Experience interfacing with Engine Manufacturer

• Attractive salary
• Annual bonus
• Group insurance plan
• Pension plan
• Share purchase plan
• Hybrid working policy
• On-site cafeterias
• Highly competitive holiday policy
• Employee Assistance Program (EAP)
• Discount Program
• On-site Medical Service
• Access to a public shuttle service between Laval and Mirabel
• Carpooling application
• Upskilling opportunities and development prospects
• Unlimited access to +10.000 e-learning courses
• Certifications
• Accelerated development programmes
• National and international mobility