Senior Group Sales Manager Emplois | Fairmont Le Manoir Richelieu (Rome)

Description du poste

We are seeking a highly motivated and sophisticated Senior Group Sales Manager to join our luxury hospitality team. This role is responsible for driving group business across corporate, incentive, social, and leisure segments with a focus on the Americas region, while delivering an exceptional standard of service consistent with our brand values. The ideal candidate is a natural relationship builder with a proven ability to navigate the high-end travel and events market, offering personalized, seamless experiences to a discerning clientele.

Responsabilités

Proactively identify, solicit, and secure group business aligned with the brand's luxury positioning and revenue goals
Cultivate strong relationships with key clients, including event planners, incentive houses, DMCs, luxury travel advisors, and corporate accounts
Craft bespoke proposals that reflect the unique qualities of the property and conduct tailored site inspections with attention to every detail
Lead contract negotiations, ensuring profitability while upholding the highest standards of guest experience and service delivery
Work closely with operational teams (Events, F&B, Rooms Division, Revenue) to ensure flawless execution of all group bookings
Maintain in-depth knowledge of market trends, competitor activity, and global travel patterns, providing strategic insights to leadership
Consistently update CRM systems with client interactions, pipeline activities, and sales performance metrics
Reporting & Sales Performance Analysis
Uphold and embody the values of the brand, serving as a true ambassador of its heritage, service philosophy, and reputation

Exigences

Bachelor's degree in Hospitality Management, Business Administration, or a related field
Minimum 4 years' experience in group sales within the luxury hospitality segment (5-star hotels, luxury resorts, or exclusive venues)
Proven track record of achieving or exceeding group sales targets in high-touch environments
Exceptional communication, presentation, and negotiation skills
Deep understanding of the expectations and behaviors of luxury clientele
Proficiency in Delphi sales system, Cvent, Opera Cloud is a plus
Fluent in English
additional languages are a strong asset

Souhaitable

Proficiency in Delphi sales system, Cvent, Opera Cloud is a plus
additional languages are a strong asset

Ce que nous offrons

Meal vouchers (Ticket Restaurant)
Medical insurance
ALL HEARTISTS Card
Professional growth opportunities and access to continuous training and development programs
A dynamic and fast-growing environment within an iconic luxury brand
The opportunity to contribute directly to building and optimizing operational processes
A young, innovative, and collaborative team that values creativity and excellence
A competitive compensation package

Fairmont Le Manoir Richelieu - Toutes les offres d'emploi

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Senior Group Sales Manager

Description du poste

Responsabilités

Exigences

Souhaitable

Ce que nous offrons

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