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In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Bilingual Datacenter Critical Environment Technician Manager. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I CETM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
Responsabilités
People Management: Model - Live our culture
Embody our values
Practice our leadership principles.
Coach - Define team objectives and outcomes
Enable success across boundaries
Help the team adapt and learn.
Care - Attract and retain great people
Know each individual’s capabilities and aspirations
Invest in the growth of others.
Equipment and Systems Operations & Maintenance: Serve as an operations specialist one or more major area of operations (e.g., electrical, mechanical, controls, generators, and work on advanced tasks independently
Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work and generate reporting to identify outstanding and ongoing work orders.
Safely and quickly respond to and lead an onsite incident response team for all abnormal conditions that impact operations and coordinate with other critical facilities professionals to perform corrective repairs.
Guide, oversee, and perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more disciplines and one or more types of equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate.
Critical Environment Culture: Understands, follows, ensures, and coaches team on safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable policy.
Exigences
High School Diploma, GED, or equivalent
3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience.
1+ year(s) experience directing, supervising, or managing others or leading a project.
Ability to work variable shifts, including shifts outside of standard business hours, which may include evenings, nights, weekends, and/or holidays.
Proficiency in English and French (bilingual requirement).
Ability to pass Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Ability to obtain and maintain a Reliability Status security screening with the Government of Canada.
Souhaitable
High School Diploma, GED, or equivalent AND 6+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 5+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience.
1+ year(s) people management experience.
1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field.
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