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The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
Responsabilités
Customer Experience
Drive Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection
Exigences
Bachelor's Degree OR one year of supervisory experience in a customer-facing role
CEFR B2 Fluency in English & French, required
Strong problem-solving skills
Ability to show up in a fast-paced and challenging environment
Team building skills
Self-starter
Drive to achieve results
Multi-Tasking
Fashion Interest & Knowledge
Ce que nous offrons
Quarterly Incentive Bonus Program
Paid Time Off
Indefinite Contract
Paid Volunteer Day per Year
Merchandise Discount
Medical, Dental and Vision Insurance Available
Life and Disability Insurance
Associate Assistance Program
Training and Development
Opportunities for Career Advancement
A Global Team of People Who'll Celebrate you for Being YOU
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